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Last updated on 2024年4月30日

What do you do if delegated tasks are not completed on time and to the desired standard?

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When you delegate a task, you expect it to be completed on time and to a certain standard. However, there are moments when things don't go as planned. As a servant leader, your approach to such challenges can significantly influence your team's morale and productivity. The key lies in understanding the reasons behind the delay or subpar performance and addressing them with empathy, clarity, and support. This article will guide you through the steps you should take to manage these situations effectively, ensuring that your team remains on track and continues to grow and improve.

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Diego Recouvreux

CO Fundador PF Asociados Socio Gerente en PF Advisors #RISTRETTER

1 Assess Situation

Before jumping to conclusions, take a moment to assess the situation thoroughly. Understand the scope of the delay or quality issue. Was the task unclear? Were there unforeseen obstacles? Sometimes, what appears as a failure in execution might be a result of inadequate resources or unrealistic expectations. By evaluating the context, you can approach your team member with a fair and informed perspective, which is essential for constructive feedback and problem-solving.

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Diego Recouvreux

CO Fundador PF Asociados Socio Gerente en PF Advisors #RISTRETTER
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Acompasar es la palabra que me aparece para abordar esta situacion. Proponer una conversacion al respecto e identificar las dificultades y-o motivos del retraso . Revisar junto con la persona y facilitar que se destrabe y avance la tarea ver alternativas y nuevas posibilidades .Volver al principio y repasar lo propuesto ,resaltar la importancia de su participacion e instalar el pedido de ayuda como algo normal en trabajos de equipo.La dinamica colaborativa hace que fluyan mas las participaciones y las interconsultas y apoyos entre los miembros de la organizacion.

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2 Open Dialogue

It's crucial to communicate openly with your team member about the missed deadline or standard. Approach the conversation with a sense of curiosity rather than blame. Ask questions to uncover any underlying issues and listen actively to their explanations. This open dialogue fosters a trusting environment where your team member can be honest about challenges they faced, which is the first step in finding a solution together.

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Diego Recouvreux

CO Fundador PF Asociados Socio Gerente en PF Advisors #RISTRETTER
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Segun mi experiencia establecer un clima de DISPONIBILIDAD y acercarse a la situacion con apertura y sensibilidad genera un ambiente adecuado para abordar lo que esta sucediendo. A partir de preguntas y ESCUCHANDO ACTIVAMENTE podremos establecer nuevas posibilidades y facilitar el camino para obtener los resultados esperados. Muchas veces haciendo recordar al miembro del equipo que ya realizo tareas similares y logro resolverlas , ayudar a cambiar el OBSERVADOR de la situacion abre nuevas soluciones.

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3 Provide Support

After identifying the root cause, offer your support to help overcome the challenges. This might involve providing additional training, adjusting timelines, or reallocating resources. As a servant leader, your role is to serve your team by ensuring they have what they need to succeed. By demonstrating your commitment to their growth and development, you not only solve the immediate problem but also build their confidence and capabilities for the future.

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4 Set Expectations

Once you've provided support, it's important to clarify expectations moving forward. Clearly define the task requirements, deadlines, and standards of quality. Ensure that your team member understands what is expected and feels equipped to meet those expectations. This clarity will help prevent future misunderstandings and set a clear path for success.

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5 Monitor Progress

Don't just set it and forget it. Keep an eye on the progress of the re-delegated task. Regular check-ins can provide ongoing support and address any new challenges promptly. Monitoring progress also shows your team member that you are invested in their success and are there to help guide them towards meeting their goals.

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6 Reflect & Learn

Finally, use this experience as a learning opportunity for both you and your team member. Reflect on what went wrong and what could be done differently in the future. Encourage your team member to share their insights as well. This reflection can lead to improved processes and strategies for delegation, ultimately strengthening your team's ability to execute tasks effectively.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if delegated tasks are not completed on time and to the desired standard?

1

2

3

4

5

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7

1 Assess Situation

2 Open Dialogue

3 Provide Support

4 Set Expectations

5 Monitor Progress

6 Reflect & Learn

7 Here’s what else to consider

Servant Leadership

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What do you do if delegated tasks are not completed on time and to the desired standard?

1

2

3

4

5

6

7

1 Assess Situation

2 Open Dialogue

3 Provide Support

4 Set Expectations

5 Monitor Progress

6 Reflect & Learn

7 Here’s what else to consider

Servant Leadership

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感谢您的反馈

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