What do you do if artificial intelligence exacerbates conflicts instead of resolving them?
Artificial intelligence (AI) has permeated various sectors, promising to streamline processes and enhance decision-making. Yet, when it comes to conflict management, AI might not always be the peacemaker it's intended to be. Imagine you're relying on AI to mediate disputes, but instead of smoothing tensions, it's adding fuel to the fire. What do you do when technology, designed to be an ally, becomes a complicating factor in conflict resolution? Understanding how to navigate this paradox is crucial for anyone who seeks to leverage AI in the delicate dance of managing disagreements.
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Cesar Oliveira JanotiConsultor Jurídico, Advogado e Professor.
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Sandeep PuthukkudyAssociate Director | IT Service Delivery & Management | Banking & Finance Industry
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Toluwani David-KingLifelong Learner | Change and Operations Leader | Delivers value through Vanguard Digital Transformation, Responsible…