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What are the critical inputs and outputs of a process for Six Sigma?

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Six Sigma is a methodology that aims to improve the quality and efficiency of a process by reducing variation and defects. To apply Six Sigma, you need to identify and measure the critical inputs and outputs of a process, and then analyze and optimize them. In this article, you will learn what are the critical inputs and outputs of a process for Six Sigma, and how to use process mapping and analysis techniques to find and improve them.

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Yorbell Mitjans Gutiérrez

Consultor de Procesos| Estratega de Mejora Continua??Mejoro los índices de tu negocio a través de la transformación de…

1 What are inputs and outputs of a process?

Inputs and outputs are the elements that enter and leave a process, respectively. Inputs can be materials, resources, information, or requirements that affect the process performance. Outputs can be products, services, results, or effects that the process produces or delivers. For example, in a manufacturing process, the inputs can be raw materials, machines, workers, and specifications, while the outputs can be finished goods, scrap, quality indicators, and customer satisfaction.

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Wilmer Alegria Salazar

Jefe de Mantenimiento
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Identifying all the actors involved in the production of a product or service is vital since their characterization allows us to know their weaknesses, strengths, opportunities for improvement or even related indicators.

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2 What are critical inputs and outputs of a process?

Critical inputs and outputs are the ones that have the most impact on the process performance and customer requirements. They are the ones that determine the quality, cost, speed, and reliability of the process. Critical inputs and outputs can vary depending on the type and scope of the process, but they are usually related to the key performance indicators (KPIs) and the voice of the customer (VOC). For example, in a manufacturing process, the critical inputs can be the quality and availability of raw materials, the efficiency and accuracy of machines, and the skill and motivation of workers, while the critical outputs can be the defect rate, the cycle time, the yield, and the customer satisfaction.

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Yorbell Mitjans Gutiérrez

Consultor de Procesos| Estratega de Mejora Continua??Mejoro los índices de tu negocio a través de la transformación de procesos con enfoque ágil| + 45 proyectos exitosos?? Optimización| Eficiencia| Eficacia| Calidad| SIG
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Laa entradas y salidas críticas, que son generalmente fuente de un proceso o proyecto Six sigma son: -Plan Estratégico o Estrategia. -Objetivos de calidad: Indicadores (KPI′s) y metas. -Costos de la No Calidad / Cost of Pour Quality (COPQ). -Desperdicios: movimientos, inventarios, retrabajos, transporte, etc. -Tiempos de ciclo del proceso. -Percepción del cliente: satisfacción, reclamos y quejas. Cuando la organización quiere mejorar un proceso que está afectado negativamente por alguna de estas entradas y salidas, se procede con un proyecto Six Sigma. Siendo el principal criterio de evaluación los Costos de la No Calidad / Cost of Pour Quality (COPQ). Yorbell

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3 How to identify critical inputs and outputs of a process?

To identify critical inputs and outputs of a process, you need to understand the process flow, the customer requirements, and the process performance. One way to do this is to use process mapping and analysis techniques such as SIPOC, a high-level diagram that shows the suppliers, inputs, process, outputs, and customers of a process; Process flowchart, a detailed diagram that shows the sequence of activities, decisions, and interactions in a process; Cause-and-effect diagram, a tool that helps to identify the potential causes of a problem or an effect in a process; and CTQ tree, a tool that translates the customer requirements into measurable and specific characteristics that are critical to quality (CTQ). By utilizing these techniques, you can map out the process accurately, pinpoint sources of variation and defects, as well as prioritize inputs and outputs that need to be monitored and improved.

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Wilmer Alegria Salazar

Jefe de Mantenimiento
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A simple and complete process design guarantees success in identifying critical inputs and outputs; This must be carried out by an interdisciplinary team of people in the area who are immersed in this process.

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4 How to measure critical inputs and outputs of a process?

To measure and analyze the critical inputs and outputs of a process, you need to collect data that reflects their performance and variability. This data can be attribute, variable, or discrete, such as pass/fail, weight, or number of defects. Different tools and methods can be used for this purpose, such as a data collection plan, check sheet, histogram, Pareto chart, or control chart. With these tools and methods, you can measure and analyze the inputs and outputs of a process to determine their baseline performance and capability.

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5 How to improve critical inputs and outputs of a process?

To improve critical inputs and outputs of a process, you need to identify and implement solutions that can reduce variation and defects, and increase customer satisfaction. You can use different techniques and approaches to improve a process, including brainstorming for idea generation, 5 Whys to find the root cause of a problem, FMEA to identify and prioritize potential failures and risks, DOE to optimize the process by testing the effects of different factors or variables on the output, and Poka-yoke to prevent or detect errors or defects. By leveraging these techniques and approaches, you can improve the critical inputs and outputs of a process, and achieve the desired performance and quality goals.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the critical inputs and outputs of a process for Six Sigma?

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3

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1 What are inputs and outputs of a process?

2 What are critical inputs and outputs of a process?

3 How to identify critical inputs and outputs of a process?

4 How to measure critical inputs and outputs of a process?

5 How to improve critical inputs and outputs of a process?

6 Here’s what else to consider

Process Design

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What are the critical inputs and outputs of a process for Six Sigma?

1

2

3

4

5

6

1 What are inputs and outputs of a process?

2 What are critical inputs and outputs of a process?

3 How to identify critical inputs and outputs of a process?

4 How to measure critical inputs and outputs of a process?

5 How to improve critical inputs and outputs of a process?

6 Here’s what else to consider

Process Design

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