What are the best ways to use GDS to stay competitive in travel?

1 Learn the basics

Before you can use GDS effectively, you need to learn the basics of how it works, what it can do, and how to navigate its interface. There are different GDS platforms available, such as Amadeus, Sabre, Galileo, and Worldspan, and each one has its own features, commands, and codes. You can take online or in-person courses, watch tutorials, or consult manuals to familiarize yourself with the GDS of your choice. You can also practice with mock bookings and scenarios to improve your skills and confidence.

3 Customize your searches

One of the main benefits of using GDS is that it allows you to search and compare thousands of travel options in seconds. However, you don't want to waste time or confuse your clients with irrelevant or outdated results. You can customize your searches on GDS by using filters, modifiers, and qualifiers to narrow down your options and find the best matches for your clients' needs and preferences. You can also use advanced features such as fare rules, seat maps, and availability displays to provide more information and value to your clients.

4 Use automation and integration

Using GDS can help you automate and integrate many of your tasks and processes, which can save you time, money, and hassle. You can use GDS to generate invoices, receipts, confirmations, itineraries, and reports with ease and accuracy. You can also use GDS to integrate with other systems and tools, such as CRM, accounting, marketing, and booking engines, to streamline your workflow and improve your productivity and performance. You can also use GDS to access and update your data and records from any device and location.

5 Keep up with trends and innovations

The travel industry is constantly evolving and changing, and so is GDS. You need to keep up with the latest trends and innovations in both fields to stay competitive and relevant. You can use GDS to monitor and analyze market data, customer behavior, and industry news, which can help you identify opportunities, challenges, and best practices. You can also use GDS to explore and adopt new features, functions, and solutions that can enhance your service quality, efficiency, and profitability.

6 Build relationships and networks

Using GDS can help you build relationships and networks with suppliers, clients, and peers in the travel industry. You can use GDS to communicate and negotiate with suppliers, such as airlines, hotels, and car rental companies, to secure the best rates, commissions, and deals for your clients. You can also use GDS to communicate and engage with your clients, such as sending them reminders, alerts, feedback requests, and offers, to increase their satisfaction, loyalty, and referrals. You can also use GDS to connect and collaborate with other travel agents and agencies, to share tips, insights, and resources, and to create partnerships and alliances.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?