What are the best ways to use feedback from partners to improve your learning and development programs?

1 Identify learning gaps

One of the best ways to use feedback from partners is to identify the learning gaps that exist in your current programs. Learning gaps are the discrepancies between what your learners need to know and what they actually know. By asking partners to rate the performance, confidence, and satisfaction of your learners, you can pinpoint the areas where your programs are falling short. You can also ask partners to suggest topics, formats, and methods that would help your learners close the gaps and achieve their goals.

2 Customize learning content

Another way to use feedback from partners is to customize your learning content to suit the needs and preferences of your learners. Partners can help you understand the context, challenges, and opportunities that your learners face in their work environment. By incorporating real-life examples, scenarios, and cases from partners, you can make your learning content more relevant, engaging, and applicable. You can also use feedback from partners to tailor your learning content to different levels, roles, and segments of your learners.

3 Evaluate learning outcomes

A third way to use feedback from partners is to evaluate the outcomes of your learning and development programs. Outcomes are the measurable results that your programs aim to achieve, such as improved skills, knowledge, behavior, performance, or business impact. By asking partners to provide feedback on the outcomes of your programs, you can assess the effectiveness, efficiency, and value of your learning and development initiatives. You can also use feedback from partners to identify the best practices, success factors, and areas of improvement for your programs.

5 Build learning partnerships

A fifth way to use feedback from partners is to build strong and lasting learning partnerships. Learning partnerships are the relationships that you establish with your partners to support each other's learning and development goals. By soliciting and acting on feedback from partners, you can demonstrate your commitment, respect, and appreciation for your partners. You can also use feedback from partners to align your expectations, communicate your progress, and solve any issues that may arise. By doing so, you can enhance your partner satisfaction and loyalty.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?