What are the best ways to showcase your customer experience design skills?

1 Build a portfolio

Creating a portfolio is an essential task for any CXD professional, as it allows you to showcase your skills, experience, and value proposition. A good portfolio should include a brief introduction of yourself, your CXD philosophy, and your goals. Additionally, you should select relevant and diverse projects that highlight your CXD skills and impact. Each project should be accompanied by a clear and concise description, including the problem, the solution, the role, the process, the methods, the tools, the deliverables, the results, and the feedback. To make your portfolio more engaging and visually appealing, you can also include images, videos, prototypes, mockups, wireframes, user flows, personas, journey maps, and other CXD artifacts. Finally, it’s important to reflect and evaluate each project to identify the challenges you faced and what improvements can be made for future projects.

2 Share your insights

Sharing your CXD skills with others is another great way to demonstrate your expertise. You can write articles, blogs, newsletters, or books on CXD topics, trends, best practices, case studies, or tips. Alternatively, you could create podcasts, videos, webinars, or courses on CXD topics, tools, techniques, or examples. Moreover, speaking at events or conferences, participating in online forums or groups and mentoring other CXD professionals can also be beneficial. Ultimately, these activities can help you to build your reputation as a knowledgeable CXD professional.

3 Showcase your achievements

Demonstrating your CXD skills can be done by showcasing your achievements and recognition. For example, you can highlight certifications, awards, publications, or testimonials on your portfolio, resume, or social media profiles. You can also share success stories, metrics, or feedback from your CXD projects or clients. Additionally, it’s beneficial to seek endorsements, recommendations, or referrals from your CXD peers, managers, or mentors. You could also apply for CXD competitions, challenges, or grants and join CXD associations, organizations, or initiatives.

4 Keep learning and improving

Continuously improving your CXD skills is an important way to showcase them. To stay updated, you can read up on the latest CXD trends, research, tools, or frameworks. Additionally, you can seek feedback, reviews, or critiques on your CXD work or portfolio. Taking online courses, workshops, or certifications on CXD topics or skills is also beneficial. Furthermore, attending CXD events, conferences, or meetups to network and learn from other CXD experts can help you gain valuable insights. Lastly, experimenting with new CXD methods, tools, or approaches on your own or with others can be a great way to expand your knowledge.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?