The third step is to communicate your own perspective and collaborate with your coworkers to find a solution. Use assertive communication skills, such as stating your needs, preferences, and boundaries, without being aggressive or passive. Use "I" statements, such as "I feel frustrated when the equipment is not cleaned properly" or "I need more time to do the maintenance checks", rather than "you" statements, such as "you are lazy" or "you are always rushing me". Use open-ended questions, such as "how can we improve the equipment maintenance process?" or "what are the benefits of upgrading the equipment?", rather than closed-ended questions, such as "why don't you do your job?" or "do you want to cause an accident?". Use positive feedback, such as "I appreciate your effort" or "I like your idea", rather than negative feedback, such as "you are doing it wrong" or "that will never work". Work together to brainstorm, evaluate, and implement possible solutions that meet everyone's needs and goals.