What are the best ways to resolve conflicts between creators and platforms?

2 Communicate clearly

One of the most common sources of conflict between creators and platforms is miscommunication or lack of communication. To avoid this, you should communicate clearly and respectfully with the platform's representatives, whether it's through email, chat, or phone. Explain your situation, needs, and expectations, and listen to their feedback and suggestions. If you have a problem or a complaint, don't resort to ranting, trolling, or threatening. Instead, use facts, evidence, and logic to support your case and seek a resolution.

3 Negotiate wisely

Sometimes, you may need to negotiate with the platform to get what you want or need, whether it's more revenue, more exposure, more features, or more flexibility. Negotiation is a skill that requires patience, creativity, and compromise. You should know your worth, your goals, and your alternatives, but also be willing to make concessions and trade-offs. Don't be afraid to ask for what you deserve, but don't be greedy or unrealistic. Remember that the platform has its own interests and limitations, and that you are not the only creator on it.

4 Diversify your options

Another way to resolve conflicts between creators and platforms is to diversify your options. Don't rely on one platform for your income, audience, or content. Instead, explore other platforms that may suit your niche, style, or values better, or that may offer more opportunities or benefits. You can also create your own platform, such as a website, a newsletter, or a podcast, where you have more control and ownership over your content and data. By diversifying your options, you can reduce your dependence and vulnerability to any single platform, and increase your bargaining power and resilience.

5 Build your community

Finally, one of the most valuable assets you have as a creator is your community. Your community is composed of your fans, followers, subscribers, customers, or supporters, who appreciate your work, engage with your content, and support your growth. You should build and nurture your community by providing value, authenticity, and interaction. You should also leverage your community to resolve conflicts with platforms, by asking for their feedback, input, or action. For example, you can ask them to sign a petition, write a review, or contact the platform on your behalf. Your community can help you amplify your voice, influence the platform, and achieve your goals.