What are the best ways to provide feedback to remote mentees?

2 Choose the right channel

Depending on the type, urgency, and complexity of your feedback, you may need to choose different channels to communicate it to your mentee. For example, if you want to give positive feedback or recognition, you can use a quick message or a public shout-out on a team platform. If you want to give constructive feedback or suggestions for improvement, you may need a more private and personal channel, such as a phone call or a video chat. Choose the channel that allows you to convey your tone, emotions, and intentions clearly, and that gives your mentee the opportunity to ask questions, clarify doubts, and respond to your feedback.

4 Be timely and consistent

Feedback is most effective when it is given close to the time when the action or behavior occurred, so that your mentee can recall the details and apply your feedback to their future work. However, avoid giving feedback when you or your mentee are in a rush, stressed, or emotional, as this can affect your delivery and their receptivity. Instead, schedule regular feedback sessions with your mentee, and follow up on their progress and achievements. Being timely and consistent will help you build trust and rapport with your mentee, and show them that you care about their development and success.

5 Be respectful and empathetic

Feedback is not only about what you say, but also how you say it. When giving feedback, use a respectful and empathetic tone that shows your appreciation and support for your mentee. Avoid using harsh, judgmental, or accusatory language that can hurt their feelings or damage their self-esteem. Instead, use positive and constructive language that focuses on their behavior and performance, not on their personality or character. For example, instead of saying "You are lazy and unprofessional", say "You need to improve your time management and communication skills". Also, listen to your mentee's perspective, acknowledge their challenges and frustrations, and express your confidence in their potential and abilities.

6 Invite feedback from your mentee

Feedback is a two-way street, and you can also benefit from hearing your mentee's feedback on your mentoring style, methods, and effectiveness. Inviting feedback from your mentee will help you improve your own skills, adjust your approach, and meet your mentee's expectations and preferences. It will also show your mentee that you value their opinion, respect their autonomy, and are open to learning and growing with them. To encourage feedback from your mentee, ask open-ended questions, welcome constructive criticism, and thank them for their honesty and trust.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?