What are the best ways to measure identity and access management controls?

2 Implement IAM audits

The second step to measure IAM controls is to implement regular audits to verify the accuracy and completeness of the data. Audits can help you identify and resolve any gaps, errors, or inconsistencies in your IAM processes and policies. For example, you might want to audit how well your IAM system enforces the principle of least privilege, how often you review and update user roles and permissions, and how you handle access requests and approvals. You should also document and communicate the audit results and recommendations to relevant stakeholders.

3 Use IAM tools

The third step to measure IAM controls is to use IAM tools that can automate and simplify some of the tasks and processes involved. IAM tools can help you manage user identities and access across multiple systems and platforms, enforce security policies and rules, and generate reports and dashboards. For example, you might want to use an IAM tool that can integrate with your existing applications and directories, provide single sign-on and multi-factor authentication, and alert you of any suspicious or anomalous activities.

4 Benchmark IAM performance

The fourth step to measure IAM controls is to benchmark your IAM performance against your own standards and industry best practices. Benchmarking can help you evaluate how well your IAM controls are meeting your expectations and objectives, and how they compare to other organizations in your sector or domain. For example, you might want to benchmark your IAM performance based on key indicators such as user satisfaction, security incidents, compliance audits, and operational costs.

5 Improve IAM practices

The fifth step to measure IAM controls is to use the data and insights you have gathered to improve your IAM practices and outcomes. Improving IAM practices can help you enhance your security posture, optimize your resource utilization, and increase your user productivity and satisfaction. For example, you might want to improve your IAM practices by implementing feedback loops, updating your policies and procedures, training your staff and users, and adopting new technologies and solutions.

6 Review IAM strategy

The sixth step to measure IAM controls is to review your IAM strategy periodically and adjust it as needed. Reviewing your IAM strategy can help you ensure that it is aligned with your changing business needs, security challenges, and industry trends. For example, you might want to review your IAM strategy by conducting a SWOT analysis, assessing your strengths, weaknesses, opportunities, and threats, and defining your short-term and long-term goals and actions.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?