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What are the best ways to maintain resilience during a challenging project?

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As an account manager, you may face challenging projects that test your skills, patience, and resilience. Resilience is the ability to bounce back from stress, adversity, and change. It helps you cope with uncertainty, overcome obstacles, and achieve your goals. In this article, you will learn some of the best ways to maintain resilience during a challenging project, such as:

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No?l Martin

Pro in Psychological Sales Dynamics and Customer Engagement

1 Set realistic expectations

One of the key factors that affect your resilience is how you perceive the situation. If you set unrealistic or vague expectations, you may feel overwhelmed, frustrated, or disappointed. To avoid this, you need to clarify the scope, timeline, budget, and deliverables of the project with your client and your team. You also need to communicate any changes or issues that may arise and adjust your expectations accordingly. By setting realistic expectations, you can reduce stress, manage uncertainty, and focus on solutions.

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No?l Martin

Pro in Psychological Sales Dynamics and Customer Engagement
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Setting realistic expectations is indeed a key factor for resilience, especially in customer relationships and project management. These expectations should be based on solid analyses and a deep knowledge of the customer's needs. Clear and honest communication about project parameters such as scope, schedule and budget creates transparency, which strengthens trust in the relationship and reduces misunderstandings.

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2 Seek feedback and support

Another way to maintain resilience during a challenging project is to seek feedback and support from others. Feedback can help you improve your performance, identify your strengths, and address your weaknesses. Support can help you cope with stress, share your concerns, and celebrate your achievements. You can seek feedback and support from your manager, your colleagues, your mentor, or your network. You can also provide feedback and support to others who may need it. By seeking feedback and support, you can enhance your learning, motivation, and confidence.

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Tamar kipnis MS. NCPsyA. LP. BC-DMT. LCAT

Licensed Psychoanalyst, Licensed Creative Arts Therapist, IFS , EMDR
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Collaboration is crucial for resilience. Teaming up on a project is like having a dependable support squad. When challenges pop up, your teammates are right there with you, brainstorming solutions. Everyone pitches in with their unique skills, lightening the load, and together, the shared drive makes success more achievable.

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3 Practice self-care and mindfulness

A third way to maintain resilience during a challenging project is to practice self-care and mindfulness. Self-care is the act of taking care of your physical, mental, and emotional well-being. Mindfulness is the act of paying attention to the present moment with curiosity and openness. Both self-care and mindfulness can help you reduce stress, increase energy, and improve mood. You can practice self-care and mindfulness by doing activities that you enjoy, such as exercising, reading, meditating, or spending time with friends. You can also practice self-care and mindfulness by being aware of your thoughts, feelings, and actions, and by accepting them without judgment.

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4 Learn from challenges and failures

A fourth way to maintain resilience during a challenging project is to learn from challenges and failures. Challenges and failures are inevitable in any project, but they are also opportunities for growth and improvement. Instead of dwelling on the negative aspects, you can focus on the positive ones, such as what you learned, what you achieved, and what you can do better next time. You can also acknowledge your efforts, appreciate your progress, and celebrate your successes. By learning from challenges and failures, you can develop a growth mindset, a positive attitude, and a sense of accomplishment.

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5 Embrace change and innovation

A fifth way to maintain resilience during a challenging project is to embrace change and innovation. Change and innovation are essential for any project, as they can help you adapt to new situations, meet customer needs, and create value. However, change and innovation can also be stressful, risky, and uncertain. To cope with this, you need to be flexible, curious, and creative. You need to be willing to try new things, explore new possibilities, and experiment with new solutions. You also need to be open to feedback, collaboration, and learning. By embracing change and innovation, you can enhance your skills, expand your horizons, and achieve your goals.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Laurence Langstone

I help SDR leaders demolish quota | Founder @ The SDR Leader | Leader @ Workday
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Focus on practicing two things: 1. Growth mindset People with a growth mindset view challenges as growth opportunities, fostering resilience that helps them persevere through tough times. 2. Internal locus of control People with an external locus of control attribute success or failure to external factors. People with an internal locus of control believe they have control over their actions and outcomes. In practicing an internal locus of control, you will be resilient to challenges.

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No?l Martin

Pro in Psychological Sales Dynamics and Customer Engagement
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It's important to react flexibly to changes and use your own problem-solving and prioritisation skills. This includes recognising and addressing challenges that are of strategic importance to both the customer and your own company. By incorporating these considerations into the planning and execution of projects, stress can be reduced and one's own ability to adapt to uncertain and dynamic circumstances can be strengthened.

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What are the best ways to maintain resilience during a challenging project?

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2

3

4

5

6

1 Set realistic expectations

2 Seek feedback and support

3 Practice self-care and mindfulness

4 Learn from challenges and failures

5 Embrace change and innovation

6 Here’s what else to consider

Account Management

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What are the best ways to maintain resilience during a challenging project?

1

2

3

4

5

6

1 Set realistic expectations

2 Seek feedback and support

3 Practice self-care and mindfulness

4 Learn from challenges and failures

5 Embrace change and innovation

6 Here’s what else to consider

Account Management

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