What are the best ways to de-escalate customer conflicts?
Customer conflicts are inevitable in any business, but how you handle them can make a big difference in your reputation, retention, and revenue. De-escalating customer conflicts means reducing the intensity, emotion, and negativity of a situation, and finding a mutually acceptable solution. In this article, you'll learn some of the best ways to de-escalate customer conflicts, based on proven techniques and principles of conflict resolution.
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Angelic VendetteCMO | Investor | Board Advisor | Vogue Business 100 Innovators
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Armina TerzaGlobal CMO at Vemco Group | Transforming Customer Experiences | Innovating Retail Strategy ????
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umoru rahamanI help Executives and Entrepreneurs gain visibility on LinkedIn I Marketing Strategist | Brand Architect | Business…