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What is the best way to manage maintenance schedules with proptech software?

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Managing maintenance schedules is a crucial task for any property manager, but it can also be time-consuming, costly, and stressful. How can you ensure that your properties are well-maintained, your tenants are satisfied, and your costs are minimized? One way is to leverage proptech software, which can help you automate, streamline, and optimize your maintenance processes. In this article, we will explore some of the benefits and features of proptech software for maintenance management, and how to choose the best one for your needs.

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1 Benefits of proptech software

Proptech software is a term that refers to any technology that enhances the management, operation, or investment of real estate and can offer many benefits for property managers, particularly concerning maintenance management. These benefits include saving time and money through reducing manual work, errors, and delays, improving communication and collaboration with tenants, contractors, and owners, enhancing tenant satisfaction and retention by providing faster and better service, increasing efficiency and productivity through automating workflows, reminders, and reports, as well as boosting performance and profitability by optimizing resources, budgets, and strategies.

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Tina Larsson

I help NYC co-op & condo owners increase their property value??| Coop & Condo Board Consultant | Make buildings safer, more sustainable & more affordable | Podcast Guest | Published SPEAKer | Strategy Session BELOW ????
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Proptech software is indeed a game-changer in the real estate industry, particularly in property management. It's not just about automating tasks and reducing manual work, but it's also about leveraging data to make informed decisions. For instance, predictive maintenance enabled by proptech can help property managers anticipate potential issues and address them proactively, thus saving costs and enhancing tenant satisfaction. Furthermore, with the growing emphasis on sustainability, proptech can also facilitate energy-efficient practices, contributing to greener buildings.

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Jesse W. Anderson

Driving partner success through maintenance operations management.
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If the platform is chosen based on convenience (e.g., an 'all-in-one' platform). It's missing the vitals and not hitting the heart of the issue you're attempting to solve. Specialization occurs for a reason: it increases efficiency. Those inches you claw for that make a winner. When you want a night in watching movies and eating pizza with the family, do you buy a pizza from Walmart or Dominos/Jets/Pizza Hut/etc?

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2 Features of proptech software

Proptech software can vary in terms of functionality, complexity, and price, but some of the common features that can help you manage your maintenance schedules include work order management, maintenance scheduling, contractor management, a tenant portal, and reporting and analytics. With work order management, you can create, assign, track, and complete work orders for any maintenance issues or requests. Maintenance scheduling enables you to plan, schedule, and execute preventive and routine maintenance tasks for your properties. You can also use the contractor management feature to manage your network of contractors, vendors, and suppliers. The tenant portal provides tenants with a platform to report maintenance issues and request services. Finally, the reporting and analytics feature allows you to collect data on your maintenance activities, costs, and outcomes.

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Jesse W. Anderson

Driving partner success through maintenance operations management.
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You can't move what isn't measured. Having comprehensive and clean data is the baseline for maintenance software. The only way to acquire that clean data is through the collaboration of Vendors, Internal Techs, PMs, and Residents. If there is friction (i.e. calling, opening an app, etc) it will create a barrier to collecting the information required to have proper visibility. Scheduling, simply, is using a web-based portal that allows QUALITY communication to occur and seamlessly link calendars. This enables proper time management and visibility for all stakeholders.

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3 How to choose the best proptech software

Choosing the best proptech software for your maintenance management needs can be challenging, as there are many options available in the market. To help you make the right decision, you should first define your goals and requirements - what are the main pain points and challenges that you want to solve? What features and functions do you need? How much are you willing to spend? Then, research and compare options - assess their pros and cons, how they match your goals, how reliable they are. Request a demo and a trial to determine how easy and intuitive the proptech software is to use, as well as how well it integrates with existing systems. Lastly, ask for references and reviews from other property managers who have used the proptech software - what were their experiences and opinions? How satisfied were they with the results? What common issues and complaints did they have?

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Jesse W. Anderson

Driving partner success through maintenance operations management.
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Do they measure the proper KPIs? Do they provide clean, easily understandable, and accessible information? Do you know where the WO is every step of the way? Is it user-friendly and appealing to the eye? Are there proper automations? Are the automations customizable? Are residents/PMs/vendors/techs being forced to pick up the phone and call? If it's a no (yes to the last one) to any of those, you're choosing the wrong platform.

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4 Best practices for using proptech software

Using proptech software can help you manage your maintenance schedules more effectively and efficiently, but it also requires some best practices to ensure its success. Training and educating your staff is essential for them to understand how to use the software safely and properly. You should also communicate and engage your tenants, so that they know how to access and use the proptech software. Additionally, you need to monitor and evaluate your performance by tracking and measuring your maintenance performance, using the data and insights from the proptech software to improve decisions and actions, and adjusting plans and goals accordingly. All these steps can help you save time and money, improve communication and collaboration, enhance tenant satisfaction and retention, as well as boost performance and profitability.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What is the best way to manage maintenance schedules with proptech software?

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3

4

5

1 Benefits of proptech software

2 Features of proptech software

3 How to choose the best proptech software

4 Best practices for using proptech software

5 Here’s what else to consider

Property Management

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What is the best way to manage maintenance schedules with proptech software?

1

2

3

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5

1 Benefits of proptech software

2 Features of proptech software

3 How to choose the best proptech software

4 Best practices for using proptech software

5 Here’s what else to consider

Property Management

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