What is the best way to describe your experience with employee engagement?

One of the factors behind organizations giving a lot of attention to their people is the nature of the firms in the current business environment. There has been a steady movement towards an economy based on services; hence, it becomes important for firms engaged in the service sector to keep their employees motivated and productive

Engagement is creating a sensitive pride and belongingness in an employee once that is done automatically productivity passion performance everything goes up it is only with right full engagement which covers all the spectrum of human mind can one have a conducive work culture

My experience with employee engagement spans various industries and organizational contexts, where I have cultivated a deep understanding of fostering productive and fulfilling work environments. Through active outreach, empathetic communication, and strategic initiatives, I have consistently championed initiatives that prioritize employee well-being, motivation, and professional growth. Whether through implementing feedback mechanisms, organizing team-building activities, or designing tailored development programs, employee engagement needs to strive to create a culture where every team member feels valued, empowered, and connected.

Employee engagement is significantly enhanced if you can get their attention outside the normal work tasks and properly communicate. I spent time with a group of disenchanted managers who found change challenging (due to daily pressures) and who felt unsupported. I engaged in non-judgemental discussion about what the real issues were, what would make a difference to them and then facilitated understanding with those who could affect this. It's a communication exercise. You have to be genuinely interested in why people are not engaged and understand that their perception/situation is vastly different to your own. When you credibly engage with this, they start to engage with you and things move forward.

Employee engagement improves retention, but also customer satisfaction and business results. This is the business case for employee engagement.

Employers are going to gauge your experience using positive employee relations, measuring and tracking engagement trends, and creating and implementing action plans with employees. They will want to know what you achieved. So keep this in mind while you think about your examples to share in the interview.

STAR is the basics of what they look for. Tailor your answers to share practical examples, one they are likely to need in their organization.