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What are the best tools or methods for solving complex problems with executive leadership?

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Solving complex problems with creative thinking is a crucial skill for executive leaders. Whether you are facing a strategic challenge, a technical issue, or a human conflict, you need to apply both logic and imagination to find the best solution. In this article, you will learn some tools and methods that can help you develop your creative thinking skills and apply them to your leadership role.

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Samuel Olliver

Proven Leader with 20+ Years in the Property Industry | Driving Operational Excellence, Post-Acquisition Integration &…
Nicole Leverich

Senior Vice President and Chief Communications Officer @ LinkedIn

1 Define the problem

The first step to solving any problem is to define it clearly and accurately. This means you need to understand the root cause, the scope, the impact, and the desired outcome of the problem. You can use tools such as the 5 Whys, the Fishbone Diagram, or the Problem Statement to help you clarify the problem and avoid jumping to conclusions or assumptions.

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2 Generate ideas

Once you have defined the problem, you need to generate as many ideas as possible to solve it. This is where you can use your creative thinking skills to explore different perspectives, possibilities, and alternatives. You can use tools such as Brainstorming, Mind Mapping, SCAMPER, or Six Thinking Hats to help you generate and organize your ideas.

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Samuel Olliver

Proven Leader with 20+ Years in the Property Industry | Driving Operational Excellence, Post-Acquisition Integration & Strategic Growth
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The Six Thinking Hats is a problem-solving technique that encourages individuals or groups to approach problems from different perspectives: ?? Yellow Hat: Positive thinking, identifying benefits & advantages. ?? Blue Hat: Holistic thinking, evaluating progress & objectives. ?? Black Hat: Critical thinking, identifying potential problems & challenges. ?? Green Hat: Creative thinking, generating new ideas & solutions. ??White Hat: Objective thinking, gathering & analyzing data. ??Red Hat: Emotional thinking, expressing feelings & intuition. The steps include setting a clear goal or problem to solve, assigning roles to individuals, rotating hats after each round of discussion, & evaluating and selecting the best solution.

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3 Evaluate and select ideas

After you have generated a lot of ideas, you need to evaluate and select the ones that are most feasible, effective, and aligned with your goals. You can use tools such as SWOT Analysis, Decision Matrix, or Cost-Benefit Analysis to help you compare and rank your ideas based on various criteria. You can also use tools such as Feedback, Prototyping, or Testing to help you validate and refine your ideas.

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Samuel Olliver

Proven Leader with 20+ Years in the Property Industry | Driving Operational Excellence, Post-Acquisition Integration & Strategic Growth
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To demonstrate SWOT analysis, consider a small e-commerce business selling handmade soap. By conducting SWOT analysis, the business can identify strengths such as high-quality ingredients & a loyal customer base, weaknesses such as high production costs & limited marketing budget, opportunities like expanding to new markets, creating a subscription service, & partnering with complementary businesses, & threats like increasing competition, changes in consumer preferences, supply chain disruptions, & economic downturns. By developing strategies to leverage strengths, address weaknesses, capitalise on opportunities, & mitigate threats, the business can understand its environment, identify improvement areas, & achieve its goals.

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4 Implement and monitor ideas

The final step to solving any problem is to implement and monitor your selected ideas. This means you need to plan and execute your actions, communicate and collaborate with your stakeholders, and measure and track your results. You can use tools such as SMART Goals, Action Plan, or Gantt Chart to help you plan and execute your actions. You can also use tools such as KPIs, Dashboards, or Surveys to help you measure and track your results.

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5 Learn and improve

Solving complex problems with creative thinking is not a one-time event, but a continuous process of learning and improvement. This means you need to review and reflect on your problem-solving process and outcomes, identify and celebrate your successes, and learn from and correct your failures. You can use tools such as After Action Review, Lessons Learned, or PDCA Cycle to help you learn and improve your problem-solving skills and performance.

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6 Develop a creative mindset

Solving complex problems with creative thinking requires not only tools and methods, but also a creative mindset. This means you need to cultivate a positive attitude, a curious mindset, and a growth mindset that enable you to embrace challenges, seek opportunities, and learn from mistakes. You can develop a creative mindset by practicing habits such as asking questions, seeking feedback, trying new things, and having fun.

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Nicole Leverich

Senior Vice President and Chief Communications Officer @ LinkedIn
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I'd push on developing an adaptive leadership mindset. If you can create a culture of constant innovation and learning, you'll be able to steer through the challenging macroeconomic environment and be ready to meet, instead of chase, new opportunities when they arise.

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What are the best tools or methods for solving complex problems with executive leadership?

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1 Define the problem

2 Generate ideas

3 Evaluate and select ideas

4 Implement and monitor ideas

5 Learn and improve

6 Develop a creative mindset

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