What are the best practices for implementing a digital wayfinding system in airports?
Airports are complex and dynamic environments that can pose challenges for travelers, especially those who are unfamiliar with the layout, language, or services. A digital wayfinding system is a solution that can help passengers navigate the airport more easily, efficiently, and enjoyably. It consists of interactive maps, signs, kiosks, mobile apps, and other digital tools that provide real-time information and guidance to travelers. In this article, you will learn what are the best practices for implementing a digital wayfinding system in airports, and how it can benefit both passengers and airport operators.