What are the best practices for applying ISO/IEC 25010 usability standards?

ISO/IEC 25010 is an international standard that provides guidelines and recommendations for evaluating the quality of software products and information and communication technology (ICT) products. It's part of the ISO/IEC 25000 series, which is a set of standards for software engineering. The standard's goal is to help guide the development of software products by specifying quality requirements and evaluating quality characteristics

ISO/IEC 25010 is an international standard defining a quality model for evaluating software and system quality. It includes two models: Product Quality Model (8 characteristics): Functional Suitability (e.g., correctness), Performance Efficiency (e.g., time behavior), Compatibility, Usability (e.g., accessibility), Reliability, Security (e.g., confidentiality), Maintainability, and Portability. Quality in Use Model (5 characteristics): Effectiveness, Efficiency, Satisfaction (e.g., trust), Freedom from Risk, and Context Coverage. The standard helps define, measure, and evaluate quality, ensuring software meets user and stakeholder needs.

I agree and in particular Software Security standards are important because they ensure that software is developed and deployed securely and reliably. Standards provide a framework for organizations to follow, ensuring compliance with industry regulations, risk management, quality assurance, and customer trust. Some widely recognized standards include ISO/IEC 27001, OWASP Top Ten, NIST Cybersecurity Framework, and Common Criteria. By following established software security standards, organizations can develop and deploy software in a secure and reliable manner.

Applying ISO/IEC 25010 usability standards involves several best practices. Start by clearly defining usability requirements early in the project, considering factors like learnability, efficiency, and user satisfaction. Engage users through usability testing throughout the development lifecycle to gather feedback and identify areas for improvement. Utilize usability metrics to evaluate how well the software meets its usability goals, such as task completion rates and error frequencies. Implement iterative design changes based on user feedback and testing results. Ensure comprehensive documentation of usability testing processes and outcomes to support continuous improvement and compliance with the standards.

1. ISO/IEC 25010 provides a common language and framework to help developers, stakeholders, users, and customers evaluate and improve software quality by identifying and prioritizing quality requirements and criteria. 2. Applying ISO/IEC 25010 ensures your software products and systems meet the expectations and needs of your target users and customers, while also complying with relevant regulations and standards.

1. Apply ISO/IEC 25010 in four steps: planning, designing, testing, and reviewing. 2. Define quality requirements and criteria in the planning stage based on user needs, selecting relevant characteristics and priorities. 3. Test and review the product to ensure it meets requirements, using tools like questionnaires and test cases for success.

I agree. It is useful to apply Iso2510 in Software development process. We can control the software quality through planning, designing, development testing and evaluation