What are the best desktop application support tools for diagnosing hardware issues?

First of all, we check the hardware Physicaly after that with software . There are many ways, but one of the easiest and fastest ways to check hardware and drivers with software is this way but it's not enough.

Pair Device Manager with manufacturer-specific diagnostic tools. Many hardware manufacturers offer their own utilities that provide detailed information and troubleshooting options for their products. This specialized software can be invaluable in identifying and resolving hardware issues.

When it comes to diagnosing hardware issues, one valuable resource is the Windows Event Viewer. As a built-in tool within Windows, it proves handy for pinpointing hardware-related errors and problems by inspecting system and application logs. Its utility shines when you need to resolve issues like driver errors and hardware failures.

I find Device Manager very helpful in troubleshooting built-in Windows utility issues. It's the first place I look at before I continue with other troubleshooting steps if the issue persists. Issues with audio, printers, camera and the rest get fixed by simply navigating to Device Manager and updating and reinstalling the drivers affected. I make use of the tool a lot and I will recommend it any day.

Some of the best desktop application support tools for diagnosing hardware issues include: HWiNFO: A comprehensive hardware monitoring and diagnostic tool. Speccy: Provides detailed information about system hardware. CPU-Z: Focuses on CPU, motherboard, and memory information. MemTest86: Tests RAM for errors. CrystalDiskInfo: Monitors hard drive and SSD health. Prime95: Stress tests CPU and RAM for stability. SpeedFan: Monitors and controls system fan speeds and temperatures. AIDA64: Offers in-depth system diagnostics and benchmarking. Open Hardware Monitor: Monitors hardware sensors in real-time. SiSoftware Sandra: Offers benchmarking and diagnostic features. Choose the tool that best suits your specific needs and preferences.

Hiren's BootCD is a collection of various diagnostic and recovery tools that can be used to troubleshoot a wide range of hardware issues. Remember that when diagnosing hardware problems, it's essential to interpret the results of these tools correctly. While it's easy to just throw new parts at what you suspect may be the problem, it's not the best way to troubleshoot. 7/10 times in my experience I've found faulty software to be the cause of an issue as to faulty hardware.

System Information, a Windows desktop application, aids in diagnosing hardware issues by offering a comprehensive hardware overview, device and driver information, and system summaries. It identifies problem devices, highlights resource usage, and provides access to the system event log for error tracking. The tool also offers built-in system diagnostics for memory, storage, and network components and allows you to export reports. While it's excellent for understanding your hardware and identifying potential issues, more specialized tools may be needed for specific diagnostic tests.

First thing we used to do with end user is RESTART their System. If not, Navigate to the device manager and check if there is an drivers are corrupt(Yellow question mark) Uninstall those drivers and Restart. If not, Press win +r open cmd as administrator and type chkdsk to check hardware failure or corrupt files. Also try system file checker use SFC scan in cmd.

You can use "sysinfo" in CMD, it's a good software for details but it's not enough for me... we have many softwares by many companies that it's can be more useful than these basic softwares.

This tool is very usefull to check app slowness, sometimes the problem is just capacity of computer. Then we can use this tool to analyze memory, disc and professor used resources.

Again, for hardware diagnostics in windows, using CMD, Chkdsk: Chkdsk checks your hard drive for errors and fixes them if possible. To run chkdsk, open a command prompt window and type the following command: chkdsk /f Sfc /scannow: Sfc /scannow scans your system files for corruption and repairs them if possible. DISM.exe /Online /Cleanup-image /Restorehealth: This command scans your system image for corruption and repairs it if possible. Windows Memory Diagnostic: The Windows Memory Diagnostic tool is a built-in tool that can be used to test your computer's RAM for errors. To run the Windows Memory Diagnostic tool, open a command prompt window and type the following command: mdsched.exe Note: always open the cmd tool as an admin.

I believe, stress testing tools might help with diagnostics (like already mentioned FurMark for GPUs or Prime95 for CPUs), if they are combined with monitoring tools. Then again, one should be really careful not to "brick" the device with such approach :D

In instances where standard tools fall short, advanced hardware diagnostic tools like CPU-Z, MemTest86, CrystalDiskInfo, FurMark, and HWiNFO step in to provide a more detailed examination of critical components. Always exercise caution and choose reputable tools to ensure accurate diagnostics and prevent potential risks.

Another interesting hardware diagnostic tool is the DirectX Diagnostic Tool. It gives you detailed System, Display, Sound and Input information. You can access the DirectX Diagnostic Tool by typing dxdiag in the Run dialog box or the search bar. The DirectX Diagnostic Tool can help you check the specifications and compatibility of your hardware, and to identify any potential issues or errors.

mac os Console logs can hint to hard disk failures: look for entry "i/o error" mac os Console logs can hint to hard disk failures: look for entry "i/o error"

I use of SolarWinds and PRTG. In addition to monitoring the entire network and existing devices, they can also give you reports and warnings for issues and errors that occur in the network. I usually do not activate event viewer for all operating systems, only operating systems on which critical services are active. because I need a general and quick report of the systems in my network, and the detailed report is used when the company is very large scale and there is an information security department in the company. this tool helps them for analyse the System.

Según mi experiencia en Windows OS, si utilizas el visor de eventos puedes encontrar la información de algunos fallos a nivel de Hardware, utilizar filtros para encontrar fallos críticos en el sistema que hagan referencia a la memoria de disco, RAM, o de energía. Siempre me gusta acudir aquí antes de realizar un examen mas exhaustivo.

I use zabbix and grafana, two open source softwares that help us to monitore and analyse the hosts and network equipments, but for hosts I know that has better apps for it.

AI tools such as Perplexity and Bing Chat are great for interpreting Event viewer information that may not be human readable and are a great resource to find solutions to unusual error codes quickly.

I have used the event viewer in the past before I decided to pursue my desire for a technology certificate. It is a tool, when used in the early stages of troubleshooting, that helps guide you in the direction of a solution so that you are not going in blind, especially when you are speaking to someone who does not know how to explain what is happening.

Remote Desktop has been a vital tool in supporting clients and users remotely. It's efficient and has saved me the commute time of being on-prem for many tasks.

You can Access to via search mstsc. In network environment this tool is very usefull to jump from one network to a host that have Access to many other hosts or network and security equipments.

Quick Assist is a Windows 10/11 app that lets you remotely help another user with their PC issues and is very handy for devices outside of your RMM or standard IT infrastructure. - To use Quick Assist, you need to sign in with a Microsoft account and share a security code with the user you want to help - You can then view or control the user's screen, chat with them, or annotate their screen with notes or drawings - Quick Assist is a convenient and secure way to troubleshoot issues for users without installing any third-party software or RMM agents and can allow you to assist users on personal devices that are not directly managed by an organization.

Asistencia rápida es una aplicación integrada dentro de Windows 10/11 que permite tomar el control de otro equipo. Quién lanza la aplicación tiene que hacer uso de una cuenta Microsoft.

En la mayoría de ocasiones es necesario acceder al equipo para diagnosticar correctamente. Por ello el RDP es indispensable y muy esclarecedor para los técnicos de soporte.

I'm a huge fan of going to the manufacturer website and downloading there troubleshooting tools as well as the latest drivers. Often issues are resolved with a BIOS update or diagnosed with the manufacturers pre boot diagnostics. Other than this, an intermittent blue screen can often be solved by simply re-seating the RAM.

Apart from the inbuilt-tools, most of the manufacturers have released their own vendor-specific hardware diagnostic tools such as Dell-Support Assist, HP Support Assistant, Lenovo Vantage etc. Most of these support software are easy to use and understand for standard PC users. There is more into the professional approach of Identifying hardware issues by using third party paid software, I would suggest applications like Glasswire (for network monitoring), AIDA64 Extreme (for complete hardware analysis) and If you are a an expert tech who can dig deep into system, another suggestion is the Diagnostic Data Viewer app. for using this first you have to enable it in the Privacy settings of windows OS and install the app from Microsoft store

All of the above mentioned tools are a good and structured approach to troubleshoot the HW/SW issues. But I would like to add to check also the manufacturer website for the recent changes/updates available for defective device, or tips available to figure out the fault and how to handle it.

One of the best ways is to check the physical condition of the desktop computer. Most times the issue could be caused by wires not connected correctly onto the desktop computer. It’s vital to ensure everything is connected properly before you start to go through the software.

Стор?нка виробника в ?нтернет? - наступний крок п?сля д?агностики. З не? можна д?знатися всю в?дкриту ? наявну ?нформац?ю про под?бн? несправност? ? ?х вир?шення, та оновити драйвери, BIOS, тощо. The manufacturer's website is the next step after diagnosis. From it, you can find out all open and available information about similar malfunctions and their solutions, and update drivers, BIOS, etc.