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What are the benefits of using situational leadership in people management?

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As an executive manager, you know that people are your most valuable asset. But how do you lead them effectively in different situations and contexts? One approach that can help you is situational leadership, a flexible and adaptive model that adjusts your leadership style according to the needs and readiness of your team members. In this article, we will explore the benefits of using situational leadership in people management and how you can apply it in your own organization.

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Seng Bee Keek

Group Managing Partner

1 What is situational leadership?

Situational leadership, a framework developed by Paul Hersey and Ken Blanchard in the 1960s and 1970s, is based on the idea that the most effective leadership style depends on the situation and the followers. Accordingly, leaders should adjust their level of direction and support according to the competence and commitment of their team members. The four main leadership styles in this model are telling, selling, participating, and delegating. Telling involves providing clear instructions and close supervision when followers are inexperienced or unwilling to perform a task. Selling requires explaining the reasons and benefits of the task while providing guidance and encouragement when followers lack confidence or motivation. Participating involves sharing ideas and decisions with the team, as well as facilitating collaboration and feedback when followers are competent but need more involvement and empowerment. Finally, delegating entails assigning tasks and responsibilities while trusting the team to perform them independently when followers are highly skilled, confident, and committed.

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2 Why use situational leadership?

Situational leadership offers executive managers a range of benefits when it comes to improving their people management skills. By adapting to changing circumstances and challenges, you can adjust your style to match the needs and readiness of your team members in different situations. This can help you cope with complexity and diversity in your organization. Additionally, situational leadership can help you develop your team members by providing the appropriate level of direction and support. This can build their skills, confidence, and motivation, and prepare them for future roles and responsibilities. Moreover, it can help you build trust and rapport with your team members by showing that you care about their needs and preferences, and that you respect their abilities and potential. This can help establish a positive relationship with your team, as well as foster a culture of collaboration and feedback.

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Seng Bee Keek

Group Managing Partner
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Situational leadership is a great framework when it first came to the market. Two other set of leadership behaviors to supplement the Situation Leadership model to be highly effective will be Visionary leadership style and Affiliative leadership style as advocated by Daniel Goleman in publishing his HBR leadership series. He was quoting David McClelland's work. Additionally, different strokes for different folks can be supplemented with different strokes for single folk.

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3 How to use situational leadership?

To use situational leadership effectively, you need to assess the situation, choose the style, and apply the style. This involves analyzing the task, context, and characteristics of team members to determine their level of competence and commitment. You must select the most appropriate leadership style for each team member and task based on your assessment, considering the benefits and drawbacks of each style. Finally, you must communicate and implement your chosen leadership style with your team members, providing the right amount of direction and support while monitoring and adjusting as needed.

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Seng Bee Keek

Group Managing Partner
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While for many people, the right stroke for the right folk is good, though for quite some others, a combination of strokes can be more effective.

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4 What are the challenges of using situational leadership?

Situational leadership is not a perfect or easy solution and requires a great deal of skill, flexibility, and awareness from the leader. Challenges include the time-consuming and complex process of assessing the situation, choosing the style, and applying it. This can be further complicated by multiple and sometimes conflicting factors, as well as balancing the needs of different team members and stakeholders. Additionally, situational leadership can be inconsistent and confusing due to the frequent change of styles, which may create confusion and frustration among team members. It can also be risky and challenging as it requires taking risks, experimenting with different styles, and overcoming personal biases.

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Seng Bee Keek

Group Managing Partner
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Emotional intelligence is key. Purposeful leadership style is probably the biggest challenge since most leaders when stressed uses their default style. So, managing one's amygdala hijack is critical

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5 How to overcome the challenges of using situational leadership?

To effectively use situational leadership, it's important to communicate openly and clearly, explaining your rationale and expectations. Involve and empower team members in the assessment, selection, and application of styles while giving them autonomy and choice. Additionally, it's important to learn and improve continuously by reflecting on performance, seeking feedback, and updating the assessment, style, and application as the situation evolves. Finally, provide regular constructive feedback while acknowledging and appreciating team members' efforts and achievements.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the benefits of using situational leadership in people management?

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1 What is situational leadership?

2 Why use situational leadership?

3 How to use situational leadership?

4 What are the challenges of using situational leadership?

5 How to overcome the challenges of using situational leadership?

6 Here’s what else to consider

Executive Management

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What are the benefits of using situational leadership in people management?

1

2

3

4

5

6

1 What is situational leadership?

2 Why use situational leadership?

3 How to use situational leadership?

4 What are the challenges of using situational leadership?

5 How to overcome the challenges of using situational leadership?

6 Here’s what else to consider

Executive Management

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