A vendor's software demo falls short of your enterprise needs. How do you respond?
When a vendor's software demo falls short, it's crucial to address the gaps while maintaining a professional relationship. Consider these steps:
How do you handle disappointing software demos? Share your strategies.
A vendor's software demo falls short of your enterprise needs. How do you respond?
When a vendor's software demo falls short, it's crucial to address the gaps while maintaining a professional relationship. Consider these steps:
How do you handle disappointing software demos? Share your strategies.
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When an SAP vendor demo falls short, addressing the gaps constructively is vital. During an evaluation for an SAP Ariba implementation, the demo overlooked key procurement workflows specific to our business. We provided detailed feedback, highlighting missing functionalities and critical pain points like multi-currency support and compliance checks. Requesting a follow-up session tailored to these needs led to a revised demo showcasing how SAP Fiori apps could address our challenges effectively. Meanwhile, we briefly explored competing platforms to validate our expectations. By fostering open communication and thorough evaluation, we ensured the chosen solution aligned with our enterprise goals without compromising professionalism.