Begin by having each employee anonymously write down their perspective and proposed solutions, then swap these documents for mutual review. Next, facilitate a structured discussion where both parties identify areas of agreement and potential compromise. Introduce a "Shared Success Project" where the conflicting employees must work together on a short-term task, fostering cooperation and mutual understanding. Finally, establish a "Resolution Roadmap" with clear, measurable goals and check-in points to ensure ongoing progress in their working relationship. This process encourages empathy, collaboration, and practical problem-solving, leading to a more sustainable resolution of workplace conflicts.

To help two employees at odds find common ground, begin by facilitating an open, neutral conversation where both parties can express their perspectives without interruption. Encourage active listening and empathy, allowing each employee to understand the other’s point of view. Focus on identifying shared goals, whether it’s team success, project outcomes, or a positive work environment, and steer the discussion toward collaboration. Offer mediation if needed, and guide them in finding mutually agreeable solutions that address their concerns while benefiting the broader team. By fostering respectful dialogue and emphasizing shared objectives, you can help them move past the conflict and restore workplace harmony.