As a cybersecurity leader, I’ve found that a layered approach works best to address phishing risks. First, I emphasize education through interactive training sessions, simulating phishing attempts to help employees recognize threats. Next, I collaborate with leadership to establish clear policies and ensure accountability for repeated lapses. Lastly, leveraging technology like AI-driven email filters and Zero Trust frameworks enhances protection. A culture of continuous learning and vigilance, combined with robust tech tools, empowers teams to combat phishing effectively while safeguarding the organization's resilience.

To handle this cybersecurity risk, you need to first ensure that you give them training and lessons regarding cybersecurity regularly. This is so that they would know the importance of these email warnings. You need to then make sure that you set strict rules and regulations. This is so that they wouldn't dare to ignore all of these warnings. You should also leverage on tools that helps to filter out spam mails. This is so that they wouldn't need to look out for these emails by themselves.

To address a team member ignoring phishing email warnings, I’d start with targeted cybersecurity training to reinforce the importance of recognising and reporting threats. Clear policies with defined consequences for non-compliance ensure accountability. I’d also enhance protection by implementing robust email filtering tools to reduce reliance on individual vigilance, creating a safer environment for the team.

It is important to address the issue calmly and directly. Have a 1-1 conversation to explain the risks of phishing and how easily it can lead to security breaches. Make sure they understand the potential consequences, not just for the company but for their own personal information as well. Offer additional training on how to spot phishing emails and encourage them to always verify any suspicious messages. You might also consider setting up reminders or more frequent checks to help reinforce good habits. By being supportive and proactive, you can help reduce the cybersecurity risk and ensure everyone stays vigilant.

A CTO I know faced a similar situation with a team member who consistently ignored phishing warnings. Despite repeated training, the employee clicked on a malicious link, leading to a ransomware attack that cost the company significant time and money to resolve. This incident served as a wake-up call for the entire organization. Key takeaways for everyone: 1 Implement regular, engaging phishing awareness training 2 Use simulated phishing exercises to test and reinforce learning 3 Establish clear consequences for repeated non-compliance 4 Deploy robust email filtering and security solutions 5 Consider implementing stricter access controls for high-risk users 6 Regularly review and update security policies and procedures