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Struggling to align conflicting business units in your architecture?

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When your business units seem to be pulling in different directions, it can feel like trying to navigate through a storm without a compass. The challenge of aligning disparate business units within an organization's architecture is akin to conducting an orchestra where each section plays a different tune. It's essential to find harmony amid the cacophony, ensuring that every part of the organization is synchronized towards the same strategic goals. This requires a clear understanding of the unique roles, contributions, and challenges of each unit, and a robust framework to guide their integration.

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Paul P.

Enterprise Architect (Emerging Business, Fintech and Liquor) at Coles Group
Phil Robitaille

Business Architect
Hector Teran

Director, Customer Success Management | Business Relationship Manager

1 Identify Goals

To start, you must clearly identify and articulate the overarching goals of your organization. This means understanding the strategic objectives that your business units should collectively aim to achieve. By establishing a common goal, you provide a focal point that aligns efforts across the board. It's like setting a north star for your business units to follow; even if their paths are different, their destination remains the same. This step is crucial in creating a shared vision that guides decision-making and prioritizes initiatives.

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Hector Teran

Director, Customer Success Management | Business Relationship Manager
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Instead of starting by defining the overarching goals of your organization, consider focusing first on understanding the unique strengths and challenges of each business unit. By appreciating their individual nuances, you can tailor broader goals to fit their specific contexts. This bottom-up approach can reveal hidden opportunities and foster greater buy-in, as units feel their unique needs and perspectives are recognized. It’s like letting each unit carve their own path to the destination, ensuring the journey is optimized for everyone. This can lead to more innovative, engaged, and aligned efforts across the organization.

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Anandasubramanian C P

Principal Consultant - Banking @ Infosys | Product Ownership, Process Optimization
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Your enterprise architecture is the skeleton to achieve your organization goals. As a result it has to have the correct blend of integration vs standardization. Eg @Macdonalds focuses on Standardization as they operate through franchisees.

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2 Analyze Silos

Business units often operate in silos, which can lead to misalignment. To tackle this, analyze the existing structures and workflows of each unit to pinpoint where disconnects and overlaps occur. By understanding the specific functions and processes of each silo, you can identify areas where collaboration is lacking or where there are redundancies. This analysis is vital for recognizing the unique contributions of each unit and for finding opportunities to bridge gaps in your business architecture.

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3 Foster Communication

Effective communication is the glue that holds the disparate elements of your business architecture together. Encourage open dialogue between units to share insights, challenges, and successes. This can lead to greater empathy and understanding among units, breaking down barriers and fostering a culture of collaboration. Think of it as building bridges between islands of expertise; once they're connected, the flow of ideas and resources can transform your organizational landscape.

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Phil Robitaille

Business Architect
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With adequate engagement of the business units (analyze silos), you'll come to understand the language of their intentions. Use their language to align incentives while ensuring that it all rolls up to the enterprise strategic objectives.

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4 Align Incentives

One common reason for misalignment is conflicting incentives. To realign business units, ensure that their goals and reward structures support the collective objectives of the organization. When each unit's incentives are in harmony with the overall strategy, it creates a powerful synergy that drives unified action. It's like tuning instruments to the same key; once in sync, they contribute to a coherent and compelling performance.

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Paul P.

Enterprise Architect (Emerging Business, Fintech and Liquor) at Coles Group
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This is step two not four. It's incentives that cause misalignment and were the word silo is common it's often because the silo has more important goals than those of the organisation, common where a brand within a company needs to show profit and progress independently to the groups needs which often feel contradictory.

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5 Implement Frameworks

To maintain alignment, implement frameworks that guide the operations of business units. These frameworks should be flexible enough to accommodate the unique needs of each unit while ensuring adherence to the overall strategy. They act as guardrails, keeping each unit on track and preventing them from veering off course. With these frameworks in place, you can create a structured environment where alignment is not just an initial achievement but a sustained state.

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6 Monitor Progress

Lastly, it's imperative to continuously monitor the alignment of your business units. Establish metrics and review processes that allow you to track progress towards strategic goals. Regular check-ins will enable you to adjust course as needed and address any emerging misalignments promptly. Think of it as navigating by stars; by keeping a close eye on your position, you can ensure that you stay on the right path towards your destination.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Valentina Roca Aguilera

Arquitecto empresarial TOGAF , arquitecto de soluciones , integraciones e interoperabilidades SOA, datos e infraestructura ITIL y COBIT.
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* Tener un patrocinador de la arquitectura empresarial y de proyecto que apalanquen la implementación. * Gestores de cambio para apoyar al equipo. * Capacitar en arquitectura empresarial las áreas de negocio que estén involucradas para que puedan apreciar los beneficios.

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Paul Hainey MBA CBA? FSA
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Thank you for selecting me as an expert to answer this. Please DM or e-mail so that we can agree commercials and get a SoW set up. #shadowwork #productivity #valueextraction Kind Regards, Paul

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Struggling to align conflicting business units in your architecture?

1

2

3

4

5

6

7

1 Identify Goals

2 Analyze Silos

3 Foster Communication

4 Align Incentives

5 Implement Frameworks

6 Monitor Progress

7 Here’s what else to consider

Business Architecture

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Struggling to align conflicting business units in your architecture?

1

2

3

4

5

6

7

1 Identify Goals

2 Analyze Silos

3 Foster Communication

4 Align Incentives

5 Implement Frameworks

6 Monitor Progress

7 Here’s what else to consider

Business Architecture

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