Stakeholders are unhappy with ERP customization priorities. How can you align their needs with project goals?

When stakeholders are unhappy with ERP customization priorities, focus on aligning objectives to bring everyone together. ???? For instance, if stakeholders want new features while the project focuses on system stability, hold a meeting to understand their priorities and explain the current goals. ????? Show how the features they want can be integrated into future updates while ensuring current needs are met. ????? By aligning their needs with the project’s long-term vision, you create a shared path forward and boost satisfaction. ????

Aligning stakeholder needs with project goals, especially regarding ERP customization priorities, requires a strategic and inclusive approach. Determine who the key stakeholders are, including executives, department heads, and end-users. Establish regular communication channels, such as meetings, newsletters, and updates, to keep stakeholders informed and engaged. Conduct thorough interviews, surveys, and workshops to understand the specific needs and pain points of each stakeholder group. Clearly document all requirements and expectations, ensuring they are specific, measurable, and aligned with business objectives.

Implementing incremental changes is an effective strategy to manage ERP customization priorities while maintaining stakeholder satisfaction and ensuring alignment with project goals. Divide the overall customization goals into smaller, manageable objectives. Rank these objectives based on their importance and urgency, ensuring alignment with strategic goals. Involve stakeholders in the planning process to ensure their needs and expectations are understood and considered. Provide regular updates to keep stakeholders informed about progress and upcoming changes.

Evoluir um sistema, seja um ERP ou n?o, deve estar sempre no radar de um gestor de TI. Em especial atualiza??es que corrigem vulnerabilidades que possam ser exploradas por hackers. Certamente ao fazer um PENTEST ou um HEALTH CHECK no sistema uma lista de melhorias será encontrada. Além da lista, existem as mudan?as naturais do sistema uma vez que TODO SISTEMA é VIVO. Muda constantemente. Assim, a melhor abordagem é fazer mudan?as contantes e incrementais durante todo o ciclo de vida do software, neste caso, do ERP.

Creating an effective feedback loop is essential for ensuring that ERP customizations meet stakeholder needs and support ongoing improvements. Regularly distribute surveys and polls to gather structured feedback from users on their experiences and any issues they encounter. Conduct focus group sessions with representatives from different departments to discuss their specific needs and experiences. Set up both digital and physical suggestion boxes where users can submit ideas and feedback at any time. Organize feedback into categories such as usability, functionality, performance, and support. Look for common themes and recurring issues that indicate broader problems or areas for improvement.