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Last updated on 2024年8月4日

Stakeholders are pushing for immediate policy changes. How will you navigate this high-pressure situation?

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In public administration, navigating policy changes demanded by stakeholders is a critical skill. When you're faced with the pressure for immediate action, understanding the landscape is crucial. Stakeholders, ranging from citizens to interest groups, hold diverse views and wield varying degrees of influence. They push for changes that align with their interests, often urgently. Your challenge is to balance these demands with practical considerations and the public good. It's a high-pressure situation that requires a strategic approach, clear communication, and a deep understanding of the policymaking process. You must engage with stakeholders effectively while ensuring that policy changes are both feasible and beneficial to the community as a whole.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es…
Dr NGAN

[email protected], FOUNDER@ World New Economy Council Ltd | Lean Six Sigma Enhancing individual, organizational and industry…
OMER KULAKLIKAYA

Public Affairs @ Trendyol Group | LL.M.

1 Assess Needs

Your first move is to thoroughly assess the needs driving stakeholders' demands. Listen to their concerns and identify the underlying issues they want addressed. This involves analyzing the current policy landscape , considering legal, social, and economic implications. By understanding the stakeholders' perspectives, you can pinpoint the urgency of their needs and determine how best to address them without compromising the integrity of the policymaking process.

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Dr NGAN

[email protected], FOUNDER@ World New Economy Council Ltd | Lean Six Sigma Enhancing individual, organizational and industry performance
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Hong Kong recently shelved a twice-delayed waste-charge scheme, highlighting the pitfalls of hasty policy changes driven by dominant stakeholders. When policymakers fail to understand practical implications, public resistance arises. Effective policy navigation requires asking the right questions rather than addressing surface issues. For instance, adding more food-waste bins in response to complaints of insufficient facilities can worsen public space congestion. Instead, stakeholders should ask: How can we reduce food waste volumes? With 70% of food waste being water, there are over 30 methods to minimize food-waste volume. Addressing fundamental issues with the right questions leads to minimal resistance.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Avalie as implica??es legais da formula??o de políticas, garantindo que as propostas estejam em conformidade com as leis e regulamentos existentes. Considere os fatores sociais e econ?micos que impactam as necessidades das partes interessadas, como pobreza, desigualdade e acesso a servi?os públicos.

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2 Strategic Planning

Once you've assessed the needs, it's time for strategic planning. Develop a roadmap that outlines potential policy changes, considering the implications and resources required. Engage with experts to anticipate challenges and devise solutions. This plan should be flexible yet structured, allowing for stakeholder input while maintaining a clear direction. Your goal is to create a policy change framework that is both responsive and responsible.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Mantenha o plano flexível para permitir adapta??es à medida que novas informa??es e desafios surgem durante o processo de implementa??o. Estabele?a mecanismos de accountability para garantir que todas as partes envolvidas sejam responsáveis pelo sucesso das políticas.

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Luis Alcubierre

Senior Corporate Affairs and Communications Director | C-Level | Advisor | Entrepreneur | Crises Manager | Social Behavior Analyst | High-Performance Team Builder | Troubleshooter | Speaker | Mentor | Mediator
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Desenvolver um plano detalhado que inclua uma análise de cenário, identifica??o de prioridades e defini??o de a??es a curto, médio e longo prazo pode ajudar a organizar as demandas e implementar mudan?as de forma estruturada. Esse planejamento deve ser flexível o suficiente para se adaptar a novas informa??es e circunstancias, garantindo que as decis?es sejam bem fundamentadas e eficazes.

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3 Stakeholder Dialogue

Engaging in open dialogue with stakeholders is essential. Facilitate forums where they can voice their concerns and contribute ideas. This not only helps in refining policy changes but also builds trust and ensures transparency. Remember to communicate the constraints and complexities of the policy environment so stakeholders have realistic expectations. Effective dialogue can lead to collaborative solutions that are more likely to gain widespread support.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Crie espa?os seguros e inclusivos onde as partes interessadas possam expressar suas preocupa??es, fazer perguntas e contribuir com ideias para as políticas. Isso pode incluir reuni?es presenciais, grupos online, fóruns de discuss?o ou plataformas de feedback.

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Luis Alcubierre

Senior Corporate Affairs and Communications Director | C-Level | Advisor | Entrepreneur | Crises Manager | Social Behavior Analyst | High-Performance Team Builder | Troubleshooter | Speaker | Mentor | Mediator
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Manter uma comunica??o aberta e transparente com todos os envolvidos permite entender melhor suas preocupa??es e expectativas. Realizar reuni?es regulares, ouvir ativamente e fornecer atualiza??es constantes sobre o progresso das mudan?as pode ajudar a construir confian?a e colabora??o. Esse diálogo também oferece a oportunidade de alinhar as expectativas e encontrar solu??es que atendam aos interesses de todas as partes de maneira equilibrada.

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4 Decision Making

Decision making in such a high-pressure situation must be both swift and sound. Weigh the benefits and drawbacks of proposed changes carefully. Prioritize actions based on urgency and impact, ensuring that decisions are aligned with long-term goals and public interest. It's important to remain objective, even when under pressure, to avoid hasty decisions that could have negative repercussions.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Tome decis?es com rapidez, sem se demorar excessivamente na análise, mas sem abrir m?o da qualidade do seu julgamento. Assuma a responsabilidade por suas decis?es e esteja preparado para responder por elas, mesmo que as consequências n?o sejam as esperadas.

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Luis Alcubierre

Senior Corporate Affairs and Communications Director | C-Level | Advisor | Entrepreneur | Crises Manager | Social Behavior Analyst | High-Performance Team Builder | Troubleshooter | Speaker | Mentor | Mediator
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Na tomada de decis?o, é importante ser ágil e assertivo. Utilizar dados e evidências para embasar as decis?es garante que elas sejam racionais e justificáveis. Além disso, envolver a equipe e especialistas no processo decisório pode proporcionar diferentes perspectivas e enriquecer a análise. Tomar decis?es rápidas, mas bem informadas, ajuda a responder às press?es de maneira eficaz, minimizando riscos e maximizando os benefícios para a comunidade e para as partes interessadas.

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5 Implementation Tactics

With decisions made, focus on implementation tactics. Develop a detailed action plan, assigning clear roles and responsibilities. Ensure that all involved parties understand the timeline and expected outcomes. Effective implementation requires coordination across various departments and stakeholders, so maintain open lines of communication to address any issues promptly.

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Josbertini Clementino

Especialista e Consultor em RelGov l Gest?o de Projetos e Stakeholders l Políticas Públicas l Consultoria em Rela??es Institucionais e Governamentais l Conselheiro de Administra??o IBGC l Regulatório l Advocacy
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Defina indicadores claros para monitorar o progresso da implementa??o e avaliar o impacto das políticas em rela??o aos objetivos definidos. Colete dados relevantes de forma regular e confiável, utilizando métodos adequados para cada tipo de indicador.

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6 Monitor Outcomes

Finally, it's crucial to monitor the outcomes of policy changes . Set up mechanisms to track progress and measure the impact of the changes. Be prepared to make adjustments as needed based on feedback and results. Continuous monitoring not only helps in achieving desired outcomes but also demonstrates accountability to stakeholders, reinforcing their trust in the public administration process.

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OMER KULAKLIKAYA

Public Affairs @ Trendyol Group | LL.M.
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Seller protection policies to safeguard sellers against fraudulent claims and unfair negative feedbacks are crucial for sustainable e-commerce performance. Using AI solutions to monitor dispute resolution data have been improving sales performance metrics. Seller satisfaction surveys always help analyze the effectiveness of such policy change.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Stakeholders are pushing for immediate policy changes. How will you navigate this high-pressure situation?

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1 Assess Needs

2 Strategic Planning

3 Stakeholder Dialogue

4 Decision Making

5 Implementation Tactics

6 Monitor Outcomes

7 Here’s what else to consider

Public Administration

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