Software updates are disrupting your clients' daily operations. How will you manage their expectations?
Software updates often lead to unexpected downtime, which can disrupt your clients' operations. To manage their expectations effectively:
How do you manage client expectations during software updates? Share your strategies.
Software updates are disrupting your clients' daily operations. How will you manage their expectations?
Software updates often lead to unexpected downtime, which can disrupt your clients' operations. To manage their expectations effectively:
How do you manage client expectations during software updates? Share your strategies.
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I'd communicate proactively about timelines and impacts, offer workarounds, and provide support. Follow up to resolve issues and gather feedback for improvement.
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This is a common concern, especially when frequent updates cause downtime and disrupt workflows. To manage client expectations, I prioritize transparent communication on the timing, duration, and expected impact of these updates. Scheduling updates during non-peak hours and providing detailed notifications in advance helps clients plan around potential disruptions. Additionally, offering a rollback plan for critical updates allows clients to return to a previous stable version if needed. Implementing phased rollouts minimizes risk, enabling early identification of issues and ensuring continuity.
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