To resolve operational disputes between shift teams, facilitate open communication to understand concerns, clarify and document plant procedures, and involve both teams in collaborative problem-solving. Provide training on any updated procedures and establish a conflict resolution protocol for future issues. Regular check-ins can help assess the effectiveness of solutions and promote ongoing teamwork, ensuring smoother operations.

Open discussion with Experience feeback and practicable approch can resolved operation dispute on procedure with some solid documents and basics.

As with any procedure or risk assessment, these should be a joint work of the people involved in the daily tasks and the SHEQ department. The reason behind this is supported both by ISO9001 and ISO45001. Regular reviews on process/operational supporting documents provide the perfect occasion for the teams to discuss the issues leading to the operational disputes.

The people doing the job regularly have to be included in any risk assessment or doing RAMS for any job. This gives the staff a part of inclusion in the roll out of any new methods, as well as the professional people writing the assessment need to listen to the staff.

Primeiro passo é reunir as equipes para ouvir cada lado e entender as raz?es das divergências. Em seguida, verifique os procedimentos padr?o (SOPs) e normas da planta para garantir que todos sejam alinhados com as práticas recomendadas. Se necessário, ajuste ou esclare?a os procedimentos, garantindo que estejam bem documentados e acessíveis a todos os turnos Também implementamos um sistema de feedback contínuo, onde as equipes podem sugerir melhorias e compartilhar experiências, promovendo uma comunica??o mais fluida entre os turnos. Isso ajuda a prevenir futuros conflitos e garante que todos os colaboradores estejam alinhados e comprometidos com os mesmos objetivos