To overcome employee resistance to new cybersecurity protocols, focus on clear communication, education, and involvement. Start by explaining the "why" behind the changes—highlight risks and benefits to build buy-in. Provide hands-on training tailored to different roles, ensuring everyone understands their part. Involve employees early by seeking feedback and addressing concerns. Gamify learning or offer incentives to make adoption engaging. Finally, lead by example—champion the protocols yourself and celebrate small wins to foster a culture of security. Adaptability starts with trust and empowerment.

Start by researching how, what, and when new protocols are causing disruption. Use this evidence to develop a strategy to overcome resistance, whether through targeted training, improved communication, or adjusting security controls without compromising protection. Clearly explain the "why" behind the change and its benefits to employees. Streamline processes to reduce friction where possible. Combining education, feedback loops, and phased implementation can transform resistance into adoption while maintaining security.

Security resistance is futile, as MAX controls will always be forthcoming. Workflow impacts due to security being too tight are usually accidental & quickly resolved. Some users may be on older devices or not enough security certification testing was done. Usually, FEAR OF UNKNOWN is RCA for user concerns when new & stronger security are implemented. CHANGE often invokes a psychological lifecycle called "SARA". The stages are (1) S=SURPRISE, (2) A=ANGER, (3) R=RESISTANCE, (4) A=ACCEPTANCE RECOMMENDATIONS 1. Advanced CHG MGT notification 2. Training DOC with screenshots 3. Help Desk & Issues response team 4. Pilot Test 5. Fan out gradually 6. Promote security awareness 7. Stress importance role each person plays in security

New cybersecurity protocols can disrupt workflows, but a smart approach ensures smooth adoption: Communicate the Why – Explain risks and benefits to build awareness. Make Security Easy – Use SSO, biometrics, and password managers to reduce friction. Involve Employees – Gather feedback and refine protocols based on user needs. Provide Hands-On Training – Interactive sessions boost engagement. Recognize Compliance – Use incentives and gamification to encourage adoption.