An irate guest feels ignored at your hotel. How can you calm them down?
Dealing with an angry guest requires empathy, patience, and quick action to turn their experience around. Here's how you can address the situation:
What strategies have worked for you in calming upset guests? Share your experiences.
An irate guest feels ignored at your hotel. How can you calm them down?
Dealing with an angry guest requires empathy, patience, and quick action to turn their experience around. Here's how you can address the situation:
What strategies have worked for you in calming upset guests? Share your experiences.