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How would you address conflicting feedback from stakeholders when iterating on AR prototypes?

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Developing augmented reality (AR) prototypes can be as thrilling as it is complex, especially when you're trying to satisfy a diverse group of stakeholders. When their feedback clashes, you're faced with the challenge of acknowledging each perspective while steering the project towards a cohesive vision. Remember, AR is the technology that superimposes computer-generated images on a user's view of the real world, providing a composite view. Your task is to navigate these waters with diplomacy and a clear strategy, ensuring that the final product is both innovative and aligned with user needs.

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Ezequiel Zorzal

Te ensino a usar Inteligência Artificial (IA) e Realidade Estendida (XR) para impulsionar seu negócio | Professor…
Arpita P.

?? Mechatronics Engineer | Top LinkedIn Robotics Voice ‘24 | Turning Code into Machines | Python/C++ & ROS Enthusiast |…
Sufyan Qureshi ??

Founder @EggyStudio | AugmentedReality | VR | MR | AI | WebAR |

1 Feedback Synthesis

When you receive conflicting feedback, the first step is to synthesize the information. Gather all the comments and categorize them based on common themes, features, or concerns. This process allows you to see where stakeholders agree and where opinions diverge. By identifying patterns in the feedback, you can prioritize which features or aspects of the AR prototype need attention. Remember to consider the impact of each piece of feedback on the user experience and the project's goals.

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Ezequiel Zorzal

Te ensino a usar Inteligência Artificial (IA) e Realidade Estendida (XR) para impulsionar seu negócio | Professor, Pesquisador e Palestrante | Educa??o, Inova??o e Transforma??o Digital????
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Um insight relevante que complementa o processo de lidar com feedback conflitante é reconhecer que nem todo feedback precisa resultar em uma a??o imediata. às vezes, opini?es divergentes refletem diferentes necessidades de usuários ou diferentes expectativas sobre o produto. Portanto, além de sintetizar o feedback, é crucial contextualizá-lo com os objetivos estratégicos do projeto. Isso ajuda a discernir se uma mudan?a proposta realmente contribuirá para alcan?ar esses objetivos ou se poderia desviar recursos sem trazer benefícios significativos. Essa abordagem ajuda a priorizar as melhorias que têm o maior impacto na experiência do usuário e no sucesso geral do projeto de RA.

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Sufyan Qureshi ??

Founder @EggyStudio | AugmentedReality | VR | MR | AI | WebAR |
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Collect all feedback and group similar comments together ??. Identify common themes and areas of agreement or conflict ??. Prioritize feedback based on its impact on user experience and project goals ??.

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2 Stakeholder Mapping

Understanding the influence and interest of each stakeholder in your project is crucial. Create a stakeholder map to visualize who has high or low influence over the project and who has high or low interest in its outcome. This will help you determine whose feedback might need more consideration due to their stake in the project's success. For example, end-users have high interest in a user-friendly experience, while a CTO might prioritize technical feasibility.

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Sufyan Qureshi ??

Founder @EggyStudio | AugmentedReality | VR | MR | AI | WebAR |
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Create a visual map to plot stakeholders by influence and interest ??. Identify high-influence, high-interest stakeholders for prioritized feedback ??. Determine the focus of each stakeholder (e.g., end-users for usability, CTO for feasibility) ??.

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3 Prioritize Feedback

Once you have synthesized feedback and mapped stakeholders, you must prioritize the feedback. Consider which suggestions align with the project's objectives and which could potentially derail it. You should also weigh the feedback against your knowledge of AR technology and its limitations. Some ideas might be innovative but not currently feasible, while others could be implemented but may not significantly enhance the user experience.

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4 Prototype Iteration

With priorities set, it's time to iterate on your AR prototype. Make adjustments based on the most critical feedback while keeping an open line of communication with stakeholders. Explain the rationale behind each change to ensure that everyone understands why certain feedback was incorporated over others. This transparency can help mitigate any disappointment from stakeholders whose suggestions were not implemented in the current iteration.

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Arpita P.

?? Mechatronics Engineer | Top LinkedIn Robotics Voice ‘24 | Turning Code into Machines | Python/C++ & ROS Enthusiast | Open for Internships/werkstudent
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Use iterative prototyping to test different approaches and incorporate prioritized feedback. This allows you to experiment with various solutions and gather additional input. >>Example: Create multiple versions of the AR prototype, each addressing different sets of feedback. Conduct usability testing with stakeholders to gather further insights and refine the prototypes.

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5 Consensus Building

Building consensus is key in moving forward with a prototype that has received conflicting feedback. Facilitate discussions between stakeholders to find common ground. Sometimes, this might involve compromise or finding alternative solutions that satisfy the concerns of multiple parties. Your role is to guide these conversations constructively and keep the focus on creating the best possible AR experience.

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6 Maintain Flexibility

Finally, maintain flexibility throughout the iteration process. The AR landscape is rapidly evolving, and what may seem like a setback today could lead to a breakthrough tomorrow. Be prepared to revisit decisions as new information or technology becomes available. Your ability to adapt will not only improve the AR prototype but also demonstrate to stakeholders your commitment to innovation and excellence.

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Arpita P.

?? Mechatronics Engineer | Top LinkedIn Robotics Voice ‘24 | Turning Code into Machines | Python/C++ & ROS Enthusiast | Open for Internships/werkstudent
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Stay flexible and open to changes throughout the iteration process. Always be prepared to adapt based on new insights and evolving stakeholder needs. >>Example: Establish a flexible project plan that allows for adjustments based on feedback. Communicate regularly with stakeholders to keep them informed of changes and gather their input.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How would you address conflicting feedback from stakeholders when iterating on AR prototypes?

1

2

3

4

5

6

7

1 Feedback Synthesis

2 Stakeholder Mapping

3 Prioritize Feedback

4 Prototype Iteration

5 Consensus Building

6 Maintain Flexibility

7 Here’s what else to consider

Augmented Reality

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How would you address conflicting feedback from stakeholders when iterating on AR prototypes?

1

2

3

4

5

6

7

1 Feedback Synthesis

2 Stakeholder Mapping

3 Prioritize Feedback

4 Prototype Iteration

5 Consensus Building

6 Maintain Flexibility

7 Here’s what else to consider

Augmented Reality

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