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Last updated on 2024年6月12日

How does cognitive load impact user interaction with technology?

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Understanding the relationship between cognitive load and user interaction with technology is crucial, especially in the realm of Business Intelligence (BI), where the complexity of data can be overwhelming. Cognitive load refers to the amount of mental effort being used in the working memory. In the context of technology use, high cognitive load can hinder your ability to process information effectively, leading to errors and reduced productivity. As technologies become more sophisticated, ensuring that user interfaces do not exacerbate cognitive load is paramount for effective interaction and decision-making.

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Igor Campos Vilas Boas

Certified Bubble Developer | No-Code | Bubble.io | Automation Task | N8N

1 Cognitive Load

Cognitive load theory suggests that your working memory has a limited capacity for processing information. When interacting with technology, if the user interface is complex or the task requires high levels of mental effort, you may experience cognitive overload. This can lead to decreased efficiency and an increased likelihood of mistakes. In BI systems, where users must analyze and interpret complex data sets, designers strive to create interfaces that facilitate ease of use and minimize unnecessary cognitive strain.

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G. F.

Dirigeante-Fondatrice de Profil-diet by NUTRI-C
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Au travail une charge cognitive élevée peut entra?ner une diminution de la performance, une augmentation des erreurs et une diminution de la satisfaction de l'utilisateur. Il est donc important de concevoir des interfaces et des expériences utilisateur qui réduisent la charge cognitive pour garantir une interaction efficace et agréable. Ce qui m'a été utile : 1. une interface sans superflu, 2. un langage simple, 3. des visuels clairs, 4. une cohérence dans la disposition des éléments, les couleurs, les polices et les interactions pour éviter toute confusion, 5. un Feedback immédiat à la moindre action effectuée, 6. une limitation des choix. En suivant ces principes, l'utilisateur profite pleinement de la technlogie.

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2 User Interface

The design of user interfaces plays a pivotal role in managing cognitive load. A well-designed interface presents information in a clear, concise manner, which can significantly reduce the mental effort required to understand and use a technology. In BI, dashboards and visualizations that are intuitive and logically organized enable you to grasp complex data insights quickly without feeling overwhelmed.

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Igor Campos Vilas Boas

Certified Bubble Developer | No-Code | Bubble.io | Automation Task | N8N
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The logical organization of information, combined with clear visualizations, ensures that users can focus on the most critical aspects of the data without feeling overwhelmed by superfluous or poorly presented details.

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3 Interaction Design

Interaction design focuses on creating engaging interfaces that facilitate easy and efficient use of technology. When cognitive load is minimized through thoughtful interaction design, you can navigate through tasks more swiftly and with greater accuracy. For BI tools, this means providing interactive elements that are predictable and consistent, allowing you to focus on data analysis rather than on how to use the tool itself.

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4 Learning Curve

The learning curve associated with new technology can be a major source of cognitive load. As you become familiar with a new system, the cognitive load decreases, allowing for smoother interaction. In BI, it's important for technologies to have a manageable learning curve so that you can quickly become proficient in using the tools, which in turn enables you to make data-driven decisions more efficiently.

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5 Task Complexity

Task complexity directly impacts cognitive load. In BI, complex tasks such as predictive analysis or data mining require significant mental effort. By breaking down complex tasks into simpler, more manageable steps, technology can help reduce cognitive load, allowing you to complete tasks more effectively without becoming mentally fatigued.

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6 Feedback Loops

Feedback loops in technology provide you with information about your actions, which is essential for learning and reducing cognitive load. In BI, immediate feedback on your data interactions can help you understand if you're on the right track, thereby reducing uncertainty and the cognitive load associated with decision-making. Effective feedback mechanisms can enhance your ability to interact with technology efficiently.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How does cognitive load impact user interaction with technology?

1

2

3

4

5

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1 Cognitive Load

2 User Interface

3 Interaction Design

4 Learning Curve

5 Task Complexity

6 Feedback Loops

7 Here’s what else to consider

Business Intelligence

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How does cognitive load impact user interaction with technology?

1

2

3

4

5

6

7

1 Cognitive Load

2 User Interface

3 Interaction Design

4 Learning Curve

5 Task Complexity

6 Feedback Loops

7 Here’s what else to consider

Business Intelligence

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