How do you use CMDB data model and schema to enable service mapping and dependency analysis?
If you want to manage your IT services effectively, you need to understand how they are composed, configured, and connected. That's where a configuration management database (CMDB) comes in handy. A CMDB is a repository of information about your configuration items (CIs), such as hardware, software, network, and business services. But how do you use a CMDB data model and schema to enable service mapping and dependency analysis? In this article, we'll explain what a CMDB data model and schema are, how they help you organize and relate your CIs, and how they support service mapping and dependency analysis.