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How do you support multiple System Administration platforms?

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As a system administrator, you may have to deal with different operating systems, hardware, software, and network configurations. How do you support multiple system administration platforms without losing your sanity? In this article, we will share some tips and tools that can help you manage and troubleshoot various systems efficiently and effectively.

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1 Know your platforms

The first step to support multiple system administration platforms is to know the basics of each platform you work with. You should be familiar with the common commands, features, security settings, and best practices of each operating system, such as Windows, Linux, or MacOS. You should also know how to access and use the native tools and utilities of each platform, such as PowerShell, Bash, or Terminal. Additionally, you should keep yourself updated on the latest patches, updates, and vulnerabilities of each platform, and follow the official documentation and forums for guidance and support.

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Christopher Lynch-Pionnessa

Systems Manager at Maximus | Security+ | Google Cybersecurity Certified
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To effectively manage multiple systems concurrently and prevent configuration drift, start with an administrator-based analysis. Define mission-critical and business imperatives. Break down system requirements in terms of SLAs and operational expectations, creating a focused value map. Establish a knowledge and strength map to identify weak areas for attention, ensuring a time-efficient process. Develop an action plan, provide targeted training, and share this documentation with your team or supervisor. This practice consistently proves pivotal for system and personal development, while safeguarding against configuration drift.

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adhitya nurprasetyo

Web Hosting Enthusiast and Server Management
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write down your favorites and routines and make sure those commands are easy to search. put your note in cloud based platform, to make sure it accessible anywhere while you need it.

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2 Use cross-platform tools

The second step to support multiple system administration platforms is to use cross-platform tools that can run on different operating systems and environments. These tools can help you perform tasks such as monitoring, backup, automation, remote access, and configuration management across multiple systems. Some examples of cross-platform tools are Ansible, Nagios, Rsync, SSH, and VNC. You should also consider using cloud-based services and applications that can provide centralized and scalable solutions for system administration, such as AWS, Azure, or Google Cloud.

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adhitya nurprasetyo

Web Hosting Enthusiast and Server Management
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make it neat and simple, also free if possible. you need to gear up yourself with enough ammo, not excessive. choose the closest tool that can provide the most features on your daily job or work.

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3 Follow standards and policies

The third step to support multiple system administration platforms is to follow standards and policies that can ensure consistency and security across different systems. You should establish and document the naming conventions, network protocols, user roles, permissions, and authentication methods for each platform. You should also enforce and audit the compliance and security policies for each system, such as encryption, firewall, antivirus, backup, and disaster recovery. Furthermore, you should create and update the inventory and documentation of each system, such as hardware specifications, software versions, configuration files, and logs.

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4 Learn from others

The fourth step to support multiple system administration platforms is to learn from others who have experience and expertise in different systems. You can join online communities and forums where you can ask questions, share tips, and exchange feedback with other system administrators. You can also follow blogs, podcasts, and newsletters that can provide you with the latest news, trends, and best practices in system administration. Additionally, you can take online courses and certifications that can help you improve your skills and knowledge in different platforms.

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5 Test and troubleshoot

The fifth step to support multiple system administration platforms is to test and troubleshoot each system regularly and systematically. You should have a testing environment where you can simulate and verify the functionality and performance of each system before deploying it to the production environment. You should also have a troubleshooting process where you can identify and resolve the root cause of any issues or errors that may arise in each system. Moreover, you should have a backup and recovery plan where you can restore each system to a working state in case of any failures or disasters.

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Seth McNew

Systems Administrator
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The worst thing any System Administrator can do is toss something into the live environment without proper stress testing. I'm not talking about usage limitations and data rates either; I mean, having someone completely unfamiliar with the new system use it for the first time. You should determine who your "power users" are within your organization and schedule an introduction to whatever system you're about to release to the world with them. Pay attention to where they may slow down within operating it or any confusions that arise - these locations will be key to making proper training documentation and may illuminate settings that might need finer tuning. Remember who your target users are & gear it to their skills as much as possible.

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6 Automate and optimize

The sixth step to support multiple system administration platforms is to automate and optimize the tasks and processes that can save you time and resources. You should use scripts, tools, and frameworks that can help you automate the installation, configuration, maintenance, and update of each system. You should also use metrics, tools, and techniques that can help you optimize the performance, reliability, and security of each system. Furthermore, you should use feedback, tools, and methods that can help you improve the quality and efficiency of your system administration practices.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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?? Ed S.

Cloud Architecture & Strategy | Digital Transformation
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As a systems administrator for multiple platforms or systems it's crucial to have defined processes for routine tasks, and have troubleshooting steps laid out. The easiest way I have identified to accomplish this is to leverage runbooks. Through the implementation of runbooks, routine maintenance or other activities can be detailed step by step to remove any confusion around the systems administration. This also allows for other staff members to step in, in the event you are indisposed and unable to complete a routine process. Alternatively having troubleshooting steps for common issues that arise for each system in addition to points of contact identified for support escalation is largely beneficial.

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How do you support multiple System Administration platforms?

1

2

3

4

5

6

7

1 Know your platforms

2 Use cross-platform tools

3 Follow standards and policies

4 Learn from others

5 Test and troubleshoot

6 Automate and optimize

7 Here’s what else to consider

System Administration

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How do you support multiple System Administration platforms?

1

2

3

4

5

6

7

1 Know your platforms

2 Use cross-platform tools

3 Follow standards and policies

4 Learn from others

5 Test and troubleshoot

6 Automate and optimize

7 Here’s what else to consider

System Administration

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