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How do you show the impact of your solutions?

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You have applied creative problem solving (CPS) to find innovative and effective solutions for a challenge or opportunity. But how do you communicate the value and impact of your solutions to others? Whether you are presenting to a client, a boss, a team, or a stakeholder, you need to show how your solutions meet their needs, goals, and expectations. In this article, you will learn some tips and tools to demonstrate the impact of your solutions using CPS and decision making.

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1 Define the criteria

Before you show the impact of your solutions, you need to define the criteria that you will use to measure and evaluate them. These criteria should be based on the desired outcomes and benefits of the challenge or opportunity, as well as the constraints and requirements of the situation. You can use tools such as SMART goals, SWOT analysis, or decision matrix to help you identify and prioritize the criteria. By defining the criteria, you will have a clear and consistent framework to compare and contrast your solutions.

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2 Collect the evidence

Once you have the criteria, you need to collect the evidence that supports your solutions. This evidence can be quantitative or qualitative, depending on the nature and scope of the challenge or opportunity. You can use tools such as surveys, interviews, tests, experiments, or simulations to gather data and feedback from your target audience, customers, users, or beneficiaries. You can also use tools such as logic models, theories of change, or impact pathways to explain how your solutions will lead to the desired outcomes and benefits.

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3 Analyze the results

After you have the evidence, you need to analyze the results and draw conclusions. This is where you use your critical thinking and decision making skills to interpret and synthesize the data and feedback. You can use tools such as graphs, charts, tables, or diagrams to visualize and summarize the results. You can also use tools such as cost-benefit analysis, return on investment, or social return on investment to quantify and monetize the impact of your solutions.

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4 Communicate the value

Finally, you need to communicate the value and impact of your solutions to your audience. This is where you use your storytelling and persuasion skills to craft a compelling and engaging narrative. You can use tools such as elevator pitch, storyboard, or prototype to demonstrate and illustrate your solutions. You can also use tools such as testimonials, case studies, or success stories to showcase and celebrate your solutions. Remember to tailor your communication to your audience's needs, goals, and expectations, and to highlight the benefits and advantages of your solutions.

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Brittany Little, MSW
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Often times when we think about "tailoring our communication" we forget about how we display or share information. When communicating value, take time to reflect on your audience, their preferences, their learning styles, and how they typically engage with you. Some partners may prefer reports with detail whereas others prefer digestible visuals. In my experience, I've found that tailoring my message content and presentation to my target audience is the most impactful and engaging approach.

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5 Invite feedback

Showing the impact of your solutions is not a one-time event, but an ongoing process. You need to invite feedback and input from your audience, and to be open and responsive to their questions, concerns, or suggestions. You can use tools such as feedback forms, polls, or focus groups to collect and analyze feedback. You can also use tools such as reflection, evaluation, or learning loops to review and improve your solutions. By inviting feedback, you will build trust and rapport with your audience, and foster a culture of continuous learning and improvement.

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Brittany Little, MSW
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Gathering feedback does not have to be a scary or stressful experience for you or your audience. One of the best ways to invite feedback is to embed it into existing processes and systems. For example, at the quarterly meetings with your team or clients take a moment to ask what is going well, what can be adjusted, and what we are learning. You may not have responses or solutions to those statements at the moment but reflect back to your audience that you will utilize the feedback to enhance your work in the upcoming quarter.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you show the impact of your solutions?

1

2

3

4

5

6

1 Define the criteria

2 Collect the evidence

3 Analyze the results

4 Communicate the value

5 Invite feedback

6 Here’s what else to consider

Creative Problem Solving

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How do you show the impact of your solutions?

1

2

3

4

5

6

1 Define the criteria

2 Collect the evidence

3 Analyze the results

4 Communicate the value

5 Invite feedback

6 Here’s what else to consider

Creative Problem Solving

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感谢您的反馈

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