How do you share testing feedback with stakeholders?

由人工智能和领英社区提供技术支持

Testing feedback is an essential part of web application development, as it helps you identify and fix issues, improve user experience, and deliver quality products. However, sharing testing feedback with stakeholders can be challenging, especially if you have different expectations, communication styles, and goals. In this article, you will learn some tips and best practices on how to share testing feedback with stakeholders effectively and efficiently.

本文章的要点总结

Tailor feedback to your audience:

Customize your communication to match the stakeholder's interests and responsibilities. This ensures relevance and engagement, making it easier for them to understand and act on the feedback.### *Choose varied presentation methods:Use different formats like emails, presentations, or dashboards tailored to the stakeholder group. This approach ensures clarity and effectiveness, catering to both technical and non-technical audiences.

本摘要由 AI 和以下专家提供支持

1 Define the scope and purpose of testing

Before you start testing your web application, you need to define the scope and purpose of testing, and communicate them clearly to your stakeholders. This will help you set realistic expectations, avoid confusion, and align your objectives. For example, you can specify what features, functions, or scenarios you are testing, what criteria or metrics you are using to measure success, and what outcomes or benefits you are aiming for. You can also explain how testing relates to your overall project plan, timeline, and budget.

添加您的观点

J Ferin Joseph

9x Salesforce Certified (SFCC, SFMC, SFDC, SF-DXP) | OpenSource (PHP, C#, NodeJS, HTML, JS, CSS) | Platforms (AWS, Heroku) | “Learn to Earn Knowledge”
举报内容
Scope of testing is as important as Scope of system, because the elements out of those scope won’t be handled or can’t be handled based the technology stack and infrastructure on which the system is build. Testing strategy will covers the way and UPTO what edge the system will be performing based on the planned testing.

已翻译

赞

2 Choose the right tools and methods for testing

To share testing feedback with stakeholders, you need to choose the right tools and methods for testing, depending on your needs, preferences, and resources. For example, you can use automated testing tools to perform repetitive or complex tests, manual testing tools to check usability or accessibility, or user testing tools to gather feedback from real or potential users. You can also use different methods for testing, such as unit testing, integration testing, system testing, or acceptance testing. You should select the tools and methods that suit your web application, your testing goals, and your stakeholder expectations.

添加您的观点

3 Organize and prioritize your testing feedback

Once you have performed your testing, you need to organize and prioritize your testing feedback, so that you can share it with your stakeholders in a clear and concise way. You can use various techniques to organize and prioritize your testing feedback, such as categorizing it by type, severity, or impact, using labels, tags, or colors, or creating a feedback matrix or a feedback report. You should also highlight the most important or urgent feedback, and provide recommendations or action plans for resolving the issues or improving the features.

添加您的观点

4 Use the right channels and formats for sharing

To share your testing feedback with your stakeholders effectively and efficiently, you need to use the right channels and formats for sharing, depending on your audience, purpose, and context. For example, you can use email, chat, or video call to share your testing feedback with individual or small groups of stakeholders, or use a presentation, a dashboard, or a document to share your testing feedback with larger or more formal audiences. You should also use the formats that best convey your testing feedback, such as screenshots, videos, charts, tables, or bullet points.

添加您的观点

5 Solicit and incorporate stakeholder feedback

Sharing testing feedback with stakeholders is not a one-way process. You also need to solicit and incorporate stakeholder feedback, so that you can ensure that your web application meets their needs, expectations, and satisfaction. You can use various methods to solicit and incorporate stakeholder feedback, such as surveys, polls, interviews, focus groups, or feedback sessions. You should also listen actively, ask questions, acknowledge opinions, and address concerns. You should also update your testing feedback and your web application based on stakeholder feedback, and communicate the changes and the reasons behind them.

添加您的观点

Tony Turner

I protect against supply chain threats for critical infrastructure | Founder | Security Architect | Cyber Informed Engineering | Author | SANS SEC547 Instructor
举报内容
Probably the most important thing you can do is to make testing communications relevant to the stakeholder you are communicating with. Why should it matter to them? What is their scope of responsibility and how does the test inform their focus? Management will care about business risks and financial impacts. Technical teams will focus on how this complicates their job or creates issues for KPIs they are measured against. Line of business will focus on their slice of the company. You will get far better attention and feedback if you can communicate in terms that are relatable to your audience.

已翻译

赞

6 Follow up and monitor the results of testing

The last step in sharing testing feedback with stakeholders is to follow up and monitor the results of testing, so that you can track the progress and the impact of your web application. You can use various tools and metrics to follow up and monitor the results of testing, such as feedback trackers, issue trackers, or performance indicators. You should also report the results of testing to your stakeholders regularly, and celebrate the achievements and the improvements. You should also identify the challenges and the gaps, and plan for future testing or development cycles.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Ali Khodor Eng.

??Software & Multimedia Engineer | Founder at @SHOGHOL JOBS
举报内容
? For me, when providing testing feedback during my daily job, three key points to consider are: ?? The method of presenting feedback should vary depending on the stakeholders responsible for that testing. It's not logical to use the same approach with developers, graphic designers, and non-technical individuals. ?? Provide precise feedback with step-by-step details, enabling stakeholders to understand the scenario that led to a particular bug, for instance. ?? Recognize that some individuals are sensitive to errors and value perfection. Therefore, it's helpful to include an introduction before sharing your feedback directly. For example, you can add some humor to make the feedback more palatable.

已翻译

赞

Web Applications

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

How do you share testing feedback with stakeholders?

1

2

3

4

5

6

7

1 Define the scope and purpose of testing

2 Choose the right tools and methods for testing

3 Organize and prioritize your testing feedback

4 Use the right channels and formats for sharing

5 Solicit and incorporate stakeholder feedback

6 Follow up and monitor the results of testing

7 Here’s what else to consider

Web Applications

给文章评分

感谢您的反馈

更多Web Applications相关文章

更多相关阅读内容

How do you share testing feedback with stakeholders?

1

2

3

4

5

6

7

1 Define the scope and purpose of testing

2 Choose the right tools and methods for testing

3 Organize and prioritize your testing feedback

4 Use the right channels and formats for sharing

5 Solicit and incorporate stakeholder feedback

6 Follow up and monitor the results of testing

7 Here’s what else to consider

Web Applications

给文章评分

感谢您的反馈

查看其他技能