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How do you share results of solution evaluation and validation?

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Solution evaluation and validation is a crucial stage in business analysis, where you assess the performance and value of the implemented solution and identify any gaps or issues that need to be addressed. However, your evaluation and validation efforts will only be effective if you can share the results with the relevant stakeholders and get their feedback and approval. How do you communicate the outcomes of your solution evaluation and validation in a clear, concise, and convincing way? Here are some tips to help you.

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Ahmed Alaa

CBAP? | ECBA? | CSPO? | Senior Business Analyst @ Norconsult Telematics | Product Owner | Maximo Consultant
Erivan D.

Bridging business needs with valuable solutions! CBAP, PMP, CSM, ITIL & COBIT

1 Define your purpose and audience

Before you prepare your report or presentation, you need to define your purpose and audience. What are the main objectives of your solution evaluation and validation? What are the key findings and recommendations that you want to convey? Who are the stakeholders that you need to inform and persuade? How familiar are they with the solution and the evaluation criteria? How much detail and technicality do they need or expect? Answering these questions will help you tailor your message and tone to suit your purpose and audience.

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Ahmed Alaa

CBAP? | ECBA? | CSPO? | Senior Business Analyst @ Norconsult Telematics | Product Owner | Maximo Consultant
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To share solution evaluation and validation results: 1. Written Reports: Prepare concise reports outlining the process, findings, and recommendations. 2. Presentations: Deliver engaging presentations with visuals to highlight key outcomes. 3. Dashboards: Develop interactive dashboards for real-time access to evaluation metrics. 4. Meetings/Workshops: Conduct collaborative sessions to discuss findings and gather feedback. 5. Online Collaboration: Use platforms for remote access, document sharing, and discussions. 6. Infographics: Create visual summaries for simplified communication of key findings. Adapt the approach to stakeholders' preferences, ensuring clear and accessible information for effective decision-making.

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Erivan D.

Bridging business needs with valuable solutions! CBAP, PMP, CSM, ITIL & COBIT
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Sharing evaluation and validation results poses challenges in defining purposes and audiences, as clear communication must balance technical details for experts and simplified insights for non-experts while aligning with the intended goals.

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2 Choose the appropriate format and medium

Depending on your purpose and audience, you may need to choose different formats and mediums to share your results. For example, you may use a formal written report, a slide deck, a dashboard, a video, or a combination of these. You may also deliver your results through different channels, such as email, online meeting, webinar, or workshop. You should consider the advantages and disadvantages of each option and select the one that best fits your context and goals. For instance, a written report may be more suitable for documenting and archiving your results, while a slide deck may be more effective for presenting and highlighting your main points.

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Erivan D.

Bridging business needs with valuable solutions! CBAP, PMP, CSM, ITIL & COBIT
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Sharing evaluation and validation results poses challenges in addressing diverse audiences, handling complex data, selecting suitable formats, ensuring data privacy, accommodating accessibility, meeting time constraints, aligning with stakeholders, balancing interactivity, crafting effective visualizations, and maintaining strong communication skills.

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3 Organize your content logically and clearly

Regardless of the format and medium you choose, you should organize your content logically and clearly. You should follow a standard structure that includes an introduction, a body, and a conclusion. In the introduction, you should provide some background information, state your purpose and scope, and summarize your main findings and recommendations. In the body, you should present your evidence and analysis, using charts, graphs, tables, or other visual aids to support your claims. You should also explain how you measured the performance and value of the solution, what criteria and methods you used, and what assumptions and limitations you faced. In the conclusion, you should restate your main findings and recommendations, highlight the benefits and impacts of the solution, and suggest the next steps or actions.

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Erivan D.

Bridging business needs with valuable solutions! CBAP, PMP, CSM, ITIL & COBIT
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The challenge in sharing evaluation and validation results is structuring the content logically and clearly to effectively convey complex findings, actionable insights, and supporting data, ensuring that the audience can easily grasp the significance of the results.

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4 Use clear and concise language and visuals

To communicate your results effectively, you should use clear and concise language and visuals. You should avoid jargon, acronyms, and technical terms that may confuse or alienate your audience. You should also use simple and direct sentences, active voice, and transition words to create a smooth and coherent flow. Moreover, you should use visuals that are relevant, accurate, and easy to understand. You should avoid clutter, distortion, or ambiguity in your charts, graphs, tables, or other visual aids. You should also label, caption, and reference your visuals properly and consistently.

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5 Engage your audience and solicit feedback

Finally, you should engage your audience and solicit feedback when you share your results. You should not just deliver your results, but also invite your audience to ask questions, share their opinions, or provide their suggestions. You should also be prepared to answer their queries, address their concerns, or clarify any doubts. You should also thank your audience for their attention and participation, and follow up with them if needed. By engaging your audience and soliciting feedback, you can enhance your credibility, build rapport, and foster collaboration.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you share results of solution evaluation and validation?

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3

4

5

6

1 Define your purpose and audience

2 Choose the appropriate format and medium

3 Organize your content logically and clearly

4 Use clear and concise language and visuals

5 Engage your audience and solicit feedback

6 Here’s what else to consider

Business Analysis

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How do you share results of solution evaluation and validation?

1

2

3

4

5

6

1 Define your purpose and audience

2 Choose the appropriate format and medium

3 Organize your content logically and clearly

4 Use clear and concise language and visuals

5 Engage your audience and solicit feedback

6 Here’s what else to consider

Business Analysis

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