How do you report EDI security breaches?

2 Contain the breach

The second step to report an EDI security breach is to contain the breach and prevent further damage or loss of data. This may involve disconnecting or isolating the affected systems, networks, or devices from the EDI environment. It may also involve changing or resetting the passwords, keys, certificates, or encryption methods used for EDI transactions. Furthermore, it may involve deleting or restoring the corrupted or compromised data from backups or archives.

3 Notify the stakeholders

The third step to report an EDI security breach is to notify the relevant stakeholders and inform them of the breach and the actions taken. This may involve sending an email, phone call, or letter to the trading partners, service providers, customers, employees, or regulators that may have been affected or concerned by the breach. It may also involve providing a detailed description of the breach, the data involved, the impact, the remediation, and the recommendations for the stakeholders. Additionally, it may involve complying with any legal or contractual obligations or standards for reporting EDI security breaches.

4 Investigate the breach

The fourth step to report an EDI security breach is to investigate the breach and identify the root cause and the vulnerabilities that allowed it to happen. This may involve conducting a forensic analysis of the EDI systems, networks, or devices to trace the origin and path of the breach. It may also involve reviewing the EDI policies, procedures, controls, and practices to assess the compliance and effectiveness of the security measures. Moreover, it may involve consulting with external experts, auditors, or consultants to obtain an independent and objective assessment of the breach.

5 Resolve the breach

The fifth step to report an EDI security breach is to resolve the breach and restore the normal operation and functionality of the EDI environment. This may involve repairing or replacing the damaged or affected systems, networks, or devices. It may also involve implementing or enhancing the security solutions, such as firewalls, antivirus, encryption, authentication, or authorization for EDI transactions. Furthermore, it may involve updating or revising the EDI policies, procedures, controls, and practices to address the gaps and weaknesses identified by the investigation.

6 Learn from the breach

The sixth step to report an EDI security breach is to learn from the breach and prevent or reduce the likelihood of similar breaches in the future. This may involve documenting and reporting the lessons learned and best practices from the breach response and resolution. It may also involve conducting regular training and awareness programs for the EDI staff, partners, and users to educate them on the security risks and responsibilities of EDI transactions. Additionally, it may involve performing periodic audits and reviews of the EDI security posture and performance to ensure continuous improvement and compliance.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?