Last updated on 2024年9月19日

How do you prioritize and select BPI opportunities in your organization?

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Business process improvement (BPI) is a systematic approach to identify, analyze, and improve the efficiency and effectiveness of your workflows. BPI can help you reduce costs, increase customer satisfaction, and achieve your strategic goals. But how do you prioritize and select the best BPI opportunities for your organization? In this article, we will show you how to use a continuous improvement cycle assessment (CICA) to evaluate and rank your BPI projects based on their impact, feasibility, and alignment with your vision.

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1 What is CICA?

CICA is a tool that helps you assess the potential value and viability of your BPI initiatives. CICA consists of four steps: define, measure, analyze, and improve. In each step, you ask yourself a series of questions to evaluate your current state, identify gaps and opportunities, and plan your improvement actions. CICA can help you prioritize your BPI projects based on their expected benefits, risks, and resources.

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Imrul Kayes

Co-Founder, Camel Tech | Business Automation
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When choosing Business Process Improvement (BPI) opportunities, it’s important to focus on areas that will make the biggest impact. Start by identifying processes that are slow, costly, or create problems for your team. For instance, at Marcolini Ventures, we once tackled a slow approval process that was delaying our projects. By simplifying the steps and using automation, we saved time and improved efficiency. This focus on high-impact areas helped us see quick results and drive overall growth. As for CICA, it stands for Continuous Improvement and Change Assessment. It’s a method for regularly evaluating and improving processes to keep them effective and relevant.

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2 How to define your BPI objectives?

The first step of CICA is to define your BPI objectives. What are the problems or challenges that you want to solve or prevent? What are the desired outcomes or benefits that you want to achieve or enhance? How do your BPI objectives align with your organizational vision, mission, and values? You can use tools such as SMART goals, SWOT analysis, or value proposition canvas to help you clarify and communicate your BPI objectives.

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3 How to measure your BPI performance?

The second step of CICA is to measure your BPI performance. How do you know if your BPI projects are successful or not? What are the key performance indicators (KPIs) that you use to track and evaluate your BPI results? How do you collect, store, and analyze your BPI data? You can use tools such as balanced scorecard, dashboard, or benchmarking to help you measure and monitor your BPI performance.

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4 How to analyze your BPI gaps and opportunities?

The third step of CICA is to analyze your BPI gaps and opportunities. How do you compare your current BPI performance with your desired BPI objectives? What are the root causes or factors that contribute to your BPI gaps or issues? What are the potential solutions or alternatives that can help you close your BPI gaps or exploit your BPI opportunities? You can use tools such as fishbone diagram, Pareto chart, or brainstorming to help you analyze and generate your BPI ideas.

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5 How to improve your BPI processes?

The fourth and final step of CICA is to improve your BPI processes. How do you select and prioritize your BPI ideas based on their impact, feasibility, and alignment with your BPI objectives? How do you implement, test, and refine your BPI solutions? How do you sustain and scale your BPI improvements? You can use tools such as prioritization matrix, PDCA cycle, or change management to help you plan and execute your BPI actions.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you prioritize and select BPI opportunities in your organization?

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1 What is CICA?

2 How to define your BPI objectives?

3 How to measure your BPI performance?

4 How to analyze your BPI gaps and opportunities?

5 How to improve your BPI processes?

6 Here’s what else to consider

Business Process Improvement

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