How do you manage stress and uncertainty in account management?

1 Identify your stress triggers

The first step to managing stress and uncertainty is to identify what causes them in your account management role. You can do this by keeping a journal, tracking your mood and energy levels, and reflecting on the situations that make you feel anxious, frustrated, or overwhelmed. By knowing your stress triggers, you can anticipate them, prepare for them, and avoid them when possible. For example, if you know that a certain client is prone to making last-minute requests, you can set clear boundaries and expectations with them, and have a contingency plan in case they do.

2 Prioritize and delegate

Another way to manage stress and uncertainty is to prioritize and delegate your tasks and responsibilities. You can use tools like calendars, to-do lists, and project management software to organize your work and keep track of your progress. You can also delegate tasks that are not essential or that can be done by someone else on your team or in your organization. By prioritizing and delegating, you can focus on the most important and urgent tasks, reduce your workload, and free up some time for yourself.

3 Communicate and collaborate

Communication and collaboration are key skills for account management, especially when dealing with stress and uncertainty. You need to communicate clearly and frequently with your clients, your team, and your managers, to ensure that everyone is on the same page, that expectations are aligned, and that issues are resolved quickly and effectively. You also need to collaborate with your colleagues, partners, and stakeholders, to leverage their expertise, feedback, and support. By communicating and collaborating, you can build trust, rapport, and synergy with your account management network.

4 Practice self-care

Managing stress and uncertainty in account management also requires practicing self-care. This means taking care of your physical, mental, and emotional well-being, and finding ways to relax, recharge, and enjoy yourself. You can practice self-care by getting enough sleep, eating well, exercising regularly, meditating, spending time with friends and family, pursuing hobbies, or doing anything else that makes you happy and healthy. By practicing self-care, you can reduce your stress levels, boost your mood, and enhance your performance.

5 Learn and grow

Finally, you can manage stress and uncertainty in account management by learning and growing from your experiences. You can view challenges as opportunities to improve your skills, knowledge, and confidence, rather than as threats or failures. You can seek feedback, coaching, mentoring, training, or other resources to help you develop your account management competencies. You can also celebrate your achievements, acknowledge your strengths, and reward yourself for your efforts. By learning and growing, you can turn stress and uncertainty into motivation and growth.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?