Stress is inevitable in any workplace, but it can be especially challenging in a diverse environment where different cultures, values, and perspectives may clash or misunderstand each other. How can you cope with stress and foster a positive and inclusive atmosphere at work? Here are some tips based on emotional intelligence, the ability to understand and manage your own and others' emotions.
The first step to managing stress is to identify what causes it for you. Maybe it's a tight deadline, a difficult client, or a conflict with a colleague. Or maybe it's something more subtle, like feeling excluded, ignored, or disrespected by someone from a different background or identity. Whatever it is, try to be aware of your emotional reactions and how they affect your behavior and performance. You can use a journal, a mood tracker, or a simple self-check-in to monitor your stress levels and emotions throughout the day.
Once you know what triggers your stress, you can communicate your needs and expectations to others in a respectful and assertive way. For example, if you need more time, feedback, or support for a project, you can ask for it without blaming or complaining. If you feel offended, hurt, or frustrated by someone's words or actions, you can express your feelings and perspective without attacking or judging. You can also use positive feedback, appreciation, and recognition to build rapport and trust with your colleagues.
Managing stress in a diverse workplace also requires listening and empathizing with others who may have different sources and responses to stress. You can use active listening skills, such as paraphrasing, clarifying, and summarizing, to show that you are paying attention and interested in what they have to say. You can also use empathic statements, such as "I can see how you feel" or "That must be hard for you", to acknowledge and validate their emotions. By listening and empathizing, you can avoid assumptions, stereotypes, and biases that may cause misunderstandings or conflicts.
You don't have to deal with stress alone. You can seek support and resources from your manager, your colleagues, your friends, or your family. You can also join or create a network or a group of people who share your identity, culture, or interests, and who can offer you advice, guidance, or solidarity. You can also access professional help, such as counseling, coaching, or mentoring, if you need more specialized or confidential assistance. You can also use online tools, apps, or courses that can help you develop your emotional intelligence and stress management skills.
As a software engineer, it's important to remember that asking for help is not a sign of incompetence, but a step towards growth and collaboration. I recall an experience from years ago when I worked with a fellow engineer. We were nearing the end of the year, and our manager kindly offered assistance to help us wrap up our pending projects before the holiday break. Unfortunately, this engineer chose to handle everything alone, silently struggling with various issues. Eventually, our manager had to bring in an engineer on contract when the workload became overwhelming. Don't let pride or the fear of appearing incapable prevent you from seeking support when needed. Avoid stress as much as possible!
Finally, managing stress in a diverse workplace requires taking care of yourself physically, mentally, and emotionally. You can practice self-care by adopting healthy habits, such as getting enough sleep, eating well, exercising regularly, and avoiding alcohol or drugs. You can also practice relaxation techniques, such as breathing exercises, meditation, yoga, or massage, to calm your nervous system and reduce your stress hormones. You can also engage in activities that bring you joy, such as hobbies, music, art, or volunteering, to boost your mood and energy.
Managing stress in a diverse workplace can be challenging, but it can also be rewarding. By using emotional intelligence, you can cope with stress and create a more positive and inclusive work environment for yourself and others.
Seek to add value without losing yourself in the pursuit of impressing your employer. True success lies in finding balance, nurturing your well-being, and avoiding the trap of burnout. Above all things, prioritize your health and wellness.