How do you manage human rights impacts of your products?

1 Assess your risks

The first step is to conduct a human rights due diligence process, which involves identifying and assessing the actual and potential adverse impacts of your products on human rights. You can use various tools and methods, such as human rights impact assessments, stakeholder consultations, surveys, audits, or grievance mechanisms, to gather relevant information and data. You should also consider the context and the severity of the risks, as well as the vulnerability and the views of the affected groups.

3 Monitor your progress

The third step is to monitor your progress and evaluate your effectiveness. You should track and measure the outcomes and impacts of your actions, and report on them transparently and regularly. You should also seek feedback and input from your stakeholders, especially the affected groups, and verify your results with independent sources. You should review and update your policies and practices, and address any gaps or challenges.

4 Engage with stakeholders

The fourth step is to engage with stakeholders throughout your human rights due diligence process. You should consult and collaborate with your workers, suppliers, customers, investors, civil society, regulators, and other relevant parties, and respect their rights and interests. You should also participate in multi-stakeholder initiatives, networks, or platforms that promote human rights standards and best practices in your sector or region.

5 Remediate your harms

The fifth step is to remediate your harms if you cause or contribute to any adverse human rights impacts. You should provide or cooperate in providing effective remedies to the affected groups, such as apologies, compensation, restitution, rehabilitation, or guarantees of non-repetition. You should also establish or participate in legitimate, accessible, and responsive grievance mechanisms that can handle and resolve complaints or disputes.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?