How do you incorporate accessibility and inclusivity principles in your video conferencing design?

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Video conferencing is a powerful tool for communication, collaboration, and learning, but it can also pose challenges for accessibility and inclusivity. How can you design your video conferencing sessions to ensure that everyone can participate fully and comfortably, regardless of their abilities, preferences, or backgrounds? Here are some tips to help you incorporate accessibility and inclusivity principles in your video conferencing design.

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Noah Berlove

Software Developer || Universal Design || Practical Applications for Artificial Intelligence (AI/ML) || Prompt Engineer…
Animesh Gupta

Liked ZOOM? You’d love DAAKIA for VIDEO conferencing. Building the Future of Digital Communication at Daakia…
Alistair Marston

????? Using the power of events to promote inclusion & amplify voices

1 Choose an accessible platform

The first step is to choose a video conferencing platform that supports accessibility features, such as captions, transcripts, keyboard shortcuts, screen reader compatibility, and adjustable settings for audio and video quality. You can check the platform's website or documentation for information on its accessibility standards and options. You can also test the platform with different devices and browsers to see how it performs and troubleshoot any issues.

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Noah Berlove

Software Developer || Universal Design || Practical Applications for Artificial Intelligence (AI/ML) || Prompt Engineer || Accessibility Diversity Equity and Inclusion (DEI)
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One important accessibility feature that is often overlooked is the ability to “pin” or “spotlight” more than one video. This is important for those using sign language interpreters, who may have to choose between viewing the presenter or the interpreter.

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Animesh Gupta

Liked ZOOM? You’d love DAAKIA for VIDEO conferencing. Building the Future of Digital Communication at Daakia. Disrupting Collaboration for MSMEs with Daakia's AI-powered Video Conferencing & Real-Time Translation (SaaS)
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I research different platforms, carefully examining their accessibility standards and offerings. My preference lies in features like captions, transcripts, and keyboard shortcuts, which ensure that communication remains accessible to all participants, regardless of their hearing or motor abilities. I study the platform's website and documentation to get detailed information on these important elements.

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2 Provide multiple modes of communication

Not everyone can or prefers to communicate in the same way during a video conference. Some people may have difficulties with hearing, speaking, reading, or writing, while others may have different learning styles, cultural norms, or personal preferences. To accommodate these diverse needs and preferences, you should provide multiple modes of communication during your video conference, such as audio, video, text, chat, polls, and emojis. You should also encourage participants to use the mode that suits them best and respect their choices.

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Animesh Gupta

Liked ZOOM? You’d love DAAKIA for VIDEO conferencing. Building the Future of Digital Communication at Daakia. Disrupting Collaboration for MSMEs with Daakia's AI-powered Video Conferencing & Real-Time Translation (SaaS)
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Ultimately, embracing diversity in communication styles enriches the video conference experience for everyone involved. It fosters understanding, fosters collaboration and ensures that no voice goes unheard. By prioritizing inclusivity and flexibility in communication methods, you create a space where all participants can grow and succeed.

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3 Use clear and inclusive language

The language you use during your video conference can have a significant impact on how accessible and inclusive it is. You should use clear and simple language that avoids jargon, slang, acronyms, and idioms that may confuse or exclude some participants. You should also use inclusive language that respects the diversity of your participants and avoids stereotypes, assumptions, or biases based on their gender, race, ethnicity, religion, disability, or other identities. You should also ask participants how they want to be addressed and use their preferred names and pronouns.

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Animesh Gupta

Liked ZOOM? You’d love DAAKIA for VIDEO conferencing. Building the Future of Digital Communication at Daakia. Disrupting Collaboration for MSMEs with Daakia's AI-powered Video Conferencing & Real-Time Translation (SaaS)
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An important aspect of promoting inclusivity is acknowledging and respecting the individuality of each participant. Take the initiative to inquire about how they prefer to be addressed, including their chosen name and pronouns. By doing this, you demonstrate a commitment to affirming their identity and creating a space where they feel seen and accepted.

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4 Design for engagement and interaction

One of the challenges of video conferencing is to keep participants engaged and interactive, especially when they may have different levels of interest, motivation, or attention. To design for engagement and interaction, you should plan your video conference with a clear purpose, agenda, and outcomes, and communicate them to your participants beforehand. You should also use a variety of activities, formats, and tools to stimulate interest, feedback, and collaboration, such as breakout rooms, quizzes, games, and whiteboards. You should also monitor and adjust the pace, duration, and frequency of your video conference to avoid fatigue, boredom, or overload.

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5 Solicit and act on feedback

The final tip is to solicit and act on feedback from your participants to improve your video conferencing design. You can ask for feedback before, during, or after your video conference, using methods such as surveys, polls, chats, or verbal comments. You should ask specific and open-ended questions that elicit honest and constructive feedback on the accessibility and inclusivity of your video conference, such as how easy or difficult it was to access, understand, and participate, and what suggestions or improvements they have. You should also thank your participants for their feedback and act on it to make your video conference more accessible and inclusive for everyone.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Alistair Marston

????? Using the power of events to promote inclusion & amplify voices
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As well as providing standard online accessibility features such as captions, it is best practice to include an accessibility question in your registration or pre communication. This way the audience can advise if they require specialist support such as sign language or a language interpreter.

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Noah Berlove

Software Developer || Universal Design || Practical Applications for Artificial Intelligence (AI/ML) || Prompt Engineer || Accessibility Diversity Equity and Inclusion (DEI)
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It’s not required in most platforms, but some have the ability to add pronouns that appear next to your name. Using this feature can make meetings more inclusive and accessible to trans people.

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How do you incorporate accessibility and inclusivity principles in your video conferencing design?

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3

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1 Choose an accessible platform

2 Provide multiple modes of communication

3 Use clear and inclusive language

4 Design for engagement and interaction

5 Solicit and act on feedback

6 Here’s what else to consider

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