Success and failure are inevitable in outside sales, but how you learn from them can make a big difference in your performance and results. In this article, you'll discover some practical tips and strategies to improve from both your wins and losses, and how to use them as opportunities for growth and feedback.
The first step to improve from successes and failures is to honestly assess your strengths and weaknesses as an outside salesperson. What are you good at, and what are you struggling with? What skills, knowledge, or habits do you need to develop or improve? You can use various tools and methods to identify your areas of improvement, such as self-evaluation, feedback from customers, managers, or peers, or data analysis of your sales metrics and activities.
Some of the ways I found that really helped my team was: - Identifying any potential gaps in the current processes - Leading by example implementing the processes set in place to help one master their craft - Role playing allows the manager/trainer the ability to allow their reps to identify any possible gaps in their work flow.
En milieu professionnel, les forces sont toutes les caractéristiques qui vous permettent d'effectuer des taches avec facilité. Par exemple, elles peuvent être des domaines de connaissance dans lesquels vous êtes plus performant que la plupart des autres. Par exemple, certaines personnes sont meilleures que d'autres pour communiquer ou pour écrire. Dans ce cas, on peut dire qu'il s'agit d'une force. Contrairement aux forces, les faiblesses sont tous les éléments qui vous situent sous la moyenne ou qui nuisent à la réalisation de vos taches.Tout comme les compétences acquises, il est possible de travailler les forces et les faiblesses. En les identifiant, il est possible de mieux tirer avantage de ses forces et d'améliorer nos points faibles.
I try: -Identify the root causes, not just the surface issues. Really dig into the reasons behind your successes and shortcomings. - Note the processes and behaviors that led to positive outcomes so i can replicate them. Also note detrimental actions to avoid. - Recognize my own strengths and weaknesses that influenced the results. Aim to leverage strengths more and improve weaknesses. -Learn from others on my team. Get feedback from colleagues on what they think worked or didn't work and why. -Extract key learnings and insights from both wins and losses. I don't view failures as totally negative - treat them as progress.
Do not take successes for granted, review the process to see where you can improve even more. Did you miss any additional contacts, get referrals and thank for the business. As far as the flip side, analyze the areas to improve; was the communication where it should have been?, Did you uncover the true needs of the client? Were you timely with the proposal? Did you ask for the sale with the question, if I did this......would you sign the contract or agreement?
Autoconhecimento é o primeiro passo para qualquer processo de desenvolvimento sério. Você n?o poderá se desenvolver de maneira correta, a n?o ser que identifique seus principais pontos a desenvolver e fortalezas.
The second step is to celebrate your successes and analyze your failures. Celebrating your successes can boost your confidence, motivation, and morale, and help you recognize what you did well and what worked for you. Analyzing your failures can help you understand what went wrong and what you can do differently next time. You can use a simple framework like the 5 Whys to dig deeper into the root causes of your failures, and come up with solutions or action plans to address them.
Os seus erros podem e devem ser seus principais mestres. Se você analisar cada venda mal-sucedida você poderá identificar padr?es de fragilidade da sua proposta de valor. Essas fragilidades podem ter origem na própria natureza da proposta de valor, mas podem estar relacionadas ao seu processo de prospec??o e nutri??o dos prospects bem como com suas habilidades de apresenta??o e abordagem.
While successes are to be celebrated, they bring the risk of becoming reluctant to change and adapt. If a method works you are typically not so inclined to change it - becoming passive and thereby vulnerable to the competition. This is especially true when it comes to large and complex sales. A loss is of course a failure but also a reason for change. You analyze what you could have done differently and try to do better. You realize that you have to change and look at the situation from different perspectives and adapt. So celebrate a failure as well (as long as they don’t happen to often) as they trigger improvements!
En partageant vos échecs et ce que vous en avez appris, vous formez votre équipe à mieux comprendre et appliquer les décisions stratégiques, vous leur montrez votre état d’esprit face à l’échec et votre réaction vertueuse. Cela les dédouane souvent de tout sentiment de culpabilité et libère leurs initiatives. L’échec étant admis, on en discute ouvertement, ce qui instaure une culture de l’auto-responsabilité.
I used to play a lot of chess and in the early days I found losing far more beneficial than winning. Every loss was a lesson. There was no value at all in playing people I could beat easily. Failure in sales is inevitable. But each failure offers a valuable lesson. It is important to realise that and not squander that information
Vendas hoje é uma ciência, onde temos que estar atentos em todos os detalhes; - concorrência - produtos - pessoas - empresas - economia - investimentos Ent?o acredito que o sucesso deve ser sim muito comemorado, ele acontece muitas vezes quando temos nossos fracassos, que sempre vai nosso maior combustível para a busca do nosso sucesso.????????
The third step is to set SMART goals and track your progress. SMART stands for Specific, Measurable, Achievable, Relevant, and Time-bound, and it's a useful way to define your objectives and measure your results. Setting SMART goals can help you focus on what you want to achieve, how you'll get there, and when you'll know you've reached it. Tracking your progress can help you monitor your performance, evaluate your effectiveness, and adjust your strategies as needed.
One of the best things you can do when it comes to setting SMART goals, is writing them done and periodically visiting them. Turning this process into a ritual will ensure consistency.
A defini??o de metas SMART deve servir como padr?o de desempenho em cada uma das etapas do seu processo de vendas. Monitorar seus resultados pode se tornar uma fonte rica de insights sobre o seu desempenho
The fourth step is to seek feedback and coaching. Feedback and coaching are essential for learning and improvement, as they can provide you with valuable insights, tips, advice, and support. You can seek feedback and coaching from various sources, such as your customers, managers, mentors, peers, or experts. You can also use different formats, such as surveys, reviews, ratings, testimonials, or one-on-one sessions. The key is to be open-minded, receptive, and willing to act on the feedback and coaching you receive.
The fifth step is to experiment and innovate. Experimenting and innovating can help you find new ways to improve your outside sales skills and strategies, and stay ahead of the competition. You can experiment and innovate by trying new techniques, tools, methods, or approaches, or by adapting best practices from other industries, markets, or niches. You can also use the A/B testing method to compare the effectiveness of different options and optimize your results.
One thing i firmly believe is sales is learning. It doesn't matter if you are successful or a failure. You have to learn from your past, from your and others mistakes, from your colleagues from, your mentor. You have to enhance your skill as much as you can.
The sixth and final step is to learn from others. Learning from others can help you gain new perspectives, ideas, inspiration, and knowledge from those who have more experience, expertise, or success in outside sales. You can learn from others by reading books, blogs, articles, podcasts, or videos, by attending webinars, workshops, courses, or events, or by joining communities, groups, or networks of outside sales professionals. You can also ask questions, share insights, or seek advice from others who can help you improve.
The fact you are here reading this post suggests you already seek knowledge from others. Do it more. Soak up everything you can and incorporate it into your own style. Absorb everything. There is also value in observing what NOT to do. Never allow yourself to think you are the finished product, there is always one more thing to learn.
The most satisfying and long term success in one borne out of failure ! It’s always psychologically draining to fail , and requires more effort to start again . But when you view failure as a door to new opportunity and be driven and inquisitive enough too open it, you will be rewarded many times over !
**Success:** Identify what worked well, replicate it, and set higher goals. **Failure:** Analyze mistakes, figure out how to avoid them next time, and keep trying.