How do you foster a continuous learning and improvement mindset for safety?

Head to the shop floor, listen, observe, and build relationships. Instead of pretending to know it all, be humble, ask questions, and people will be more likely to engage with you and share their knowledge. :)

Open Communication and Feedback One of the most effective ways to foster continuous learning for safety is by creating an environment where open communication is encouraged. This means that employees at all levels feel comfortable sharing their insights, concerns, and suggestions without fear of retribution. Regular safety meetings, anonymous suggestion boxes, and feedback sessions can be implemented. These platforms allow for the discussion of safety concerns and improvements. By actively listening to and valuing the input from the workforce, the organization demonstrates its commitment to learning and improving safety practices. This approach empowers employees to be proactive in addressing safety concerns.

The word culture originates from the word "cult", yes humorous way of looking at things but it is true that a robust system is where there is consistent approach across the board regardless of where you are in the company. Also moving away from traditional blame/shame/punish mindset to learn/improve mindset and make employees part of the solution. When you allow workers to contribute, they will be honest with you and proactively report issues in a environment bringing bad news is acceptable.

When you are the project manager, show interest during the early morning toolbox meeting and safety topics. Once the discussion has ended take a minute to talk to the group and inform them that you support the safety policy of the company where you are employed. This personal touch to those who execute the work will return into good respect from the trades.

You need to provide a psychologically safe working environment per below strategy: 1. Define error/mistake/flaw as opportunity and a system vulnerability, rather than people's fault. 2. Advocate and ensure that people identify mistakes and proposes solution to overcome the deficiency. 3. Support people and show that you care. Believe in the above.

Something that really brings engagement to many levels of the organisation is how we establish our vision and goals for health and safety. Pulling in engaged employees from all organisational levels to throw together visions and goals that are important to them, showcase firstly, health and safety’s integrated role within the wider business context, in an environment where it is felt by everyday employees. This combination helps align wider / corporate business goals brought by senior managers, with everyday struggles experienced by employees. This foster collaboration, communication, trust, transparency all the while creating mutually beneficial goals, reflecting continuous improvements for all involved.

To foster a culture of continuous learning and improvement for safety, establish clear vision and goals. Define a safety culture where every team member actively identifies hazards, offers solutions, and embraces ongoing education. Set measurable targets for incident reduction, training participation rates, and feedback utilization. Encourage open communication and proactive safety initiatives. Leadership commitment is essential to prioritize safety across the organization.

I appreciate the emphasis on aligning safety visions with organizational values and setting SMART goals. Involving stakeholders in this process is key to achieving buy-in and commitment. Establishing measurable and achievable objectives not only ensures compliance and practicality but also fosters a culture of collective ownership and responsibility towards safety. This approach, underpinned by strategic planning and stakeholder engagement, is essential for the effective implementation and sustainability of safety improvement initiatives.

Dentro da curva de maturidade, quanto mais próximo do reativo, mais importante o poder da dire??o, do caminho a trilhar rumo ao ambiente livre de acidentes. E as metas s?o o caminho, esta dire??o desejada, e os indicadores periódicos mostram se o caminho tra?ado está sendo cumprido ou n?o. Sonho sem meta, sem plano, vaga por qualquer lugar e dire??o.

The subsequent step in fostering safety improvement involves establishing a clear vision and goals. The vision should articulate the desired state of safety culture and performance, aligning seamlessly with organizational mission and values. Goals are recommended to be SMART—specific, measurable, achievable, relevant, and time-bound—addressing gaps and opportunities identified in the assessment phase. Inclusivity is underscored, emphasizing the involvement of stakeholders, including employees, managers, customers, and regulators, in the vision and goal-setting process to secure buy-in and commitment, essential for the success of safety initiatives.

I emphasize the importance of executing a comprehensive action plan for achieving safety goals. This plan should outline specific tasks, responsibilities, resources, and timelines, with clear expected outcomes and key performance indicators. Crucially, it involves effective communication with stakeholders and equipping them with the necessary training and tools. Monitoring and adapting the plan based on ongoing performance is essential for continuous improvement, ensuring alignment with safety objectives and fostering a responsive, evolving safety culture. This approach is fundamental to maintaining high safety standards and achieving organizational success.

Why it's important: A well-structured action plan is the roadmap to achieving your safety goals. How to do it: Develop action plans that address identified risks and include preventive measures, training, and resources needed. Ensure the plan is flexible to adapt to unforeseen challenges.

Vamos a prática, e neste momento saímos do planejamento, e vamos para o "fazer" do PDCA. Um bom planejamento fará com que a a??o seja muito mais leve, com menor esfor?o. Medir o desempenho é fundamental para verificar aderência ao Plano original.

The third crucial step in advancing safety initiatives is to execute the action plan designed to realize the safety vision and goals. This plan should meticulously detail tasks, responsibilities, allocated resources, and timelines for each goal, alongside expected outcomes and indicators. Effective communication of the action plan to stakeholders is emphasized, along with providing the essential training, tools, and support necessary for their roles. Regular monitoring and tracking of progress and performance are vital, enabling proactive adjustments to the plan as needed. This step ensures a systematic and responsive approach to translating safety objectives into tangible results within the organization.

There is an old saying "plan the work, work the plan", this is so true. I think organizations need to have strategic plan and parse those plans into annuals plans and disseminate that to the every level of the org to ensure everyone has a steak in the game to continually improve.

I value the emphasis on learning from data and feedback to enhance safety performance and culture. Collecting and analyzing data from incidents, audits, inspections, and surveys is crucial to identify root causes, trends, and lessons. Sharing insights with stakeholders, encouraging their contributions, and recognizing achievements fosters a collaborative, data-driven safety culture. This continuous learning approach, centered on active engagement and celebration of milestones, is key to evolving and strengthening safety practices in any organization.

Implementing a robust safety improvement framework involves a multifaceted approach, and the fourth step is crucial: learning from data and feedback. Sources like incidents, audits, and surveys provide valuable insights. Analyzing data goes beyond numbers, identifying root causes and trends. Transparency is key; sharing insights with stakeholders fosters collaboration and enriches understanding. Recognition of achievements and successes reinforces a positive safety culture, motivating individuals and teams. Celebrating milestones emphasizes progress, making safety a continuous and dynamic journey.

Why it's crucial: Data and feedback are invaluable for understanding the effectiveness of your safety measures and identifying areas for improvement. How to do it: Regularly collect and analyse data from safety reports, incidents, employee feedback, and audits. Encourage an open feedback culture where employees feel valued and heard.

A great way of doing this is through Management Review process. I call it the State of the Union. Gives leaders an opportunity how the state is doing when it comes to safety!

I'd review and update the SMS regularly by engaging employees at all levels to promote a continuous learning and improvement mindset for safety. I'd encourage open feedback on safety practices and incidents, which is crucial. Equally important is the role of frequent audits in identifying safety gaps, ensuring a proactive approach to safety management. I would analyze near-misses and implement training sessions to strengthen our safety protocols further.

I recognize the critical importance of periodically reviewing and updating the Safety Management System (SMS) to maintain its relevance and effectiveness. Regular assessments of SMS components, including policies, procedures, and processes, ensure alignment with evolving safety needs and expectations. Integrating insights from data and feedback, alongside adapting to internal and external environmental changes, keeps the SMS in line with industry best practices. Communicating these updates to stakeholders and equipping them with appropriate training and tools is essential for effective implementation, ensuring a robust, responsive, and up-to-date safety framework within the organization.

This step in safety improvement involves reviewing and updating your Safety Management System (SMS) for ongoing relevance. Regularly assess components like policies, procedures, roles, and documentation to align with current safety needs. Updates, informed by collected data and feedback, respond to internal and external changes and industry best practices. Communicate changes to stakeholders and provide necessary support for implementation, recognizing the dynamic nature of safety management and the need for continual adaptation.

Certainly, your emphasis on regularly reviewing and updating the Safety Management System (SMS) aligns well with industry best practices. As you transition into consultancy during your retirement, your wealth of aviation experience positions you to guide organizations effectively in this crucial aspect. Encouraging proactive reviews, incorporating feedback, and staying abreast of evolving industry standards will not only enhance safety but also reflect your commitment to excellence in aviation management. Your insight could prove invaluable in assisting organizations in optimizing their SMS for ongoing effectiveness and adaptability.

As a former auto and truck mechanic, train mechanic, and now in Safety Management, I've come to realize that transforming safety culture in transit is a continuous journey, not a destination. The more we actively listen to our people, genuinely seek their suggestions, and humbly implement them in a balanced manner, giving due credit to the individuals who contributed, the more successful large organizations will become. Let's embrace honesty, integrity, and respect as we work together to make safety our top priority! :) Peoplework is just as important as the paperwork. cheers friends!

Aqui vai uma dica para utilizar a melhoria contínua no seu processo de gest?o de Seguran?a: procure utilizar a metodologia Kaizen. Muito boa, dinamica, e está dentro do contexto Lean Manufactoring, que tem um viés enxuto, produtivo. Pense nisso.

Inherent to every type of management system are the concepts of continuous improvement and organizational learning. In order to foster an environment where these concepts flourish, leaders in all roles and at all levels must nurture a culture where mistakes can be made and lessons can be learned without fear of reprisal or retaliation.

In pursuing continuous improvement in safety, performance, and culture, integrating the Cynefin framework, the Functional Resonance Analysis Method (FRAM), and Gerd Gigerenzer's risk ideas offers a robust strategy, especially in complex systems. Use Cynefin to identify the nature of safety challenges - simple, complicated, complex, or chaotic - and apply corresponding strategies. For example, in complex scenarios, use FRAM to map real system interactions and variabilities, allowing a deeper understanding of risks and potential failures. Also, incorporate Gigerenzer’s ideas on intuitive decision-making and the use of heuristics in uncertain situations, promoting a more adaptable approach less reliant on strict rules.

Foster continuous learning and improvement for safety by: Encouraging feedback and suggestions. Providing regular training and updates. Sharing lessons learned from incidents. Recognizing and rewarding safety initiatives. Emphasizing the importance of adaptation and innovation.

Continuous improvement, a learning culture, a growth mindset (I’m sure I’ve missed a few) requires a workplace where success is the constant iteration of proposing an improvement, testing it, wining/failing (often failing), learning and then starting again. But first, read Matthew Syed’s ‘Black Box Thinking', a few times, it’s worth your time.

It starts with the company culture, not safety culture. The moment we separate safety and operations, we are doing disservice to the organization. If the company culture fosters a learning environment where people feel free to speak up, continual improvement will happen in a proactive manner.

Creating a culture of continuous learning and improvement in aviation safety is crucial, especially with your extensive experience in the field. Emphasizing regular training programs, debriefings, and encouraging open communication about safety incidents can contribute to a proactive approach. Sharing lessons learned, implementing feedback loops, and staying updated on industry advancements will help maintain a vigilant safety mindset, ensuring a safer aviation environment. Your wealth of experience will undoubtedly be valuable in shaping and promoting these practices.

To foster a continuous learning and development mindset for safety, organisations should: 1. Gain leadership commitment to prioritize safety. 2. Develop comprehensive safety training programs and hold regular safety meetings. 3. Encourage open communication and reporting of safety concerns. 4. Provide resources and celebrate successes related to safety. 5. Implement a continuous improvement process and involve employees in safety initiatives. By doing so, organisations can create a culture where employees are engaged, informed, and proactive in maintaining a safe workplace.

Leadership Commitment: Strong, visible commitment from leadership is critical for embedding a safety-first culture throughout the organisation. Employee Engagement: Engage employees at all levels in safety initiatives to ensure buy-in and harness diverse problem-solving perspectives. Technology and Innovation: Leverage technology to enhance safety measures, streamline reporting, and facilitate training. Stay open to adopting innovative solutions that can improve safety outcomes. Resilience and Flexibility: Build resilience and flexibility into your SMS to adapt to changing circumstances, whether internal shifts or external pressures such as regulatory changes or emerging risks.