How do you fix a USB device that keeps disconnecting?

1 Check Ports

Firstly, inspect your USB ports for any physical damage or debris that might be causing a poor connection. Gently clean the port using compressed air to remove any dust or particles. If the port appears damaged, try connecting your device to a different port. Sometimes, simply switching to another port can resolve the disconnection issue as not all ports on a computer provide the same power output, which is essential for the operation of some USB devices.

2 Update Drivers

Outdated or corrupt drivers can cause USB devices to disconnect randomly. To address this, access your computer's Device Manager, locate the USB controllers, and check for any driver updates. Right-click on each USB controller and select 'Update driver.' Choose the option to search automatically for updated driver software. If updates are available, install them and restart your computer to see if the issue has been resolved.

3 Power Settings

Your computer's power settings might be turning off USB devices to save energy. To prevent this, navigate to the Power Options in the Control Panel. Click on 'Change plan settings' for your active plan, then 'Change advanced power settings.' Expand the 'USB settings' and then the 'USB selective suspend setting.' Set it to 'Disabled' for both 'On battery' and 'Plugged in.' This change will ensure that your computer does not suspend USB devices to conserve power, which could be causing the disconnections.

4 Reset USB

Sometimes, resetting the USB root hub can fix connectivity issues. Open Device Manager, expand 'Universal Serial Bus controllers,' right-click on 'USB Root Hub,' and select 'Properties.' Go to the 'Power Management' tab and uncheck the option that allows the computer to turn off the device to save power. Do this for all USB Root Hub entries, then restart your computer. This process refreshes the USB ports and can often restore stable connections.

5 Check Cable

Inspect the USB cable you're using for any signs of damage or wear. If it's visibly damaged or if you suspect it might be faulty, try using a different cable. A damaged cable can intermittently lose connection, causing your device to disconnect. Ensure that the cable is also properly seated in both the USB port and your device. A secure connection is crucial for consistent performance.

6 System Restore

If all else fails, consider performing a system restore. This process can revert your computer's system files and settings to an earlier point in time when everything was working correctly. To do this, type 'System Restore' into the Windows search bar and follow the prompts to choose a restore point. Be aware that this will remove any software installed after the chosen restore point, so use this option as a last resort.

7 Here’s what else to consider

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