How do you establish trust with your open innovation partners?

I have had the honor of establishing over 50 partnerships in recent years, and trust is the absolute foundation for open innovation. Trust in open innovation thrives on transparency and clear communication. By setting shared goals, being open about expectations, and fostering ongoing dialogue, we create a win-win situation where both sides grow together, building long-term, mutually beneficial relationships.

It is necessary to be clear what the goal will be and what we expect, what responsibilities of each party and what the expectations are. If you have any questions, ask so that the objectives are understood. And in the explanations answer with examples for better visualization.

A congruência de Teses de Inova??o entre parceiros de inova??o aberta é um ponto fundamental para o início de uma parceria. Recomendo uma sess?o colaborativa de detalhamento dos tópicos da tese inova??o de cada parte, os critérios de sucesso, métricas e formas de formaliza??o utilizadas no processo de inova??o de cada parte.

This is one of the most important aspects in open innovation and something I always prioritize—building trust with partners. I’ve found that trust begins with clear communication and transparency. I always make sure to define expectations, roles, and goals early on, so everyone is aligned from the start. Regular check-ins and open discussions help maintain a strong connection and show commitment. Being upfront about challenges and sharing progress openly builds credibility, while giving credit where it’s due fosters mutual respect. These consistent efforts form the foundation for a trusting and successful partnership.

There are many players in this ecosystem of open innovation—corporations, VCs, consulting firms, and service providers. All have their own goals and objectives in this open innovation process. So it is important to define and be honest about your goals and also see if you can bring them value and align them with your colleagues.

According to my experience, is really important to get knowledge and insight from all the information workflows. Informations are foundamental in the process, that's why is important to rely on a platform to storage and retrive structured informations, communication threads, and all elements that can represent vlaue and insight within the process itself.

Para ter uma ótima rede de parceiros de inova??o aberta, tudo é uma quest?o de confian?a, que você desenvolve com base em um relacionamento a longo-prazo. Comece compartilhando aprendizados e desafios, interagindo para trocar experiências sobre oportunidades e afins. Pegue referências e indica??es externas. Fa?a testes menores, projetos em comuns sem grandes riscos e esfor?os que podem come?ar a criar essa camada inicial de confian?a. Procure estratégias em comum, evite compartilhar informa??es geradas ali em outros lugares.

I used to say that Feedback is sometimes worth more than money. In the field of open innovation, feedback is very important. As it is new (by definition), getting feedback from all stakeholders is important. It helps build trust but also helps everyone improve and be better, whether it is in the process, the product, or even communication. It is a key element; otherwise, there won't be any improvement, and the goal of open innovation is to improve something using innovative technology.

Mutual respect and transparency are crucial in building trust with open innovation partners. Clearly communicating goals, expectations, and progress ensures everyone remains aligned and fosters a collaborative environment. Regular check-ins and open dialogue help address concerns promptly and reinforce the partnership's integrity. Acknowledging and valuing each partner's contributions creates a sense of ownership and commitment to the shared objectives.

Open communication is key to building trust. Regularly share information, insights, and constructive feedback. This openness fosters transparency and shows your partners that you value their input and are committed to a collaborative relationship.

Como Gerente de Inova??o, reconhe?o que a confian?a é a base de uma rela??o de sucesso entre empresas no processo de inova??o aberta. Muito além dos acordos e contratos, construir uma rela??o sólida de parceria é parte fundamental do processo.

Quando os parceiros respeitam limites e acordos, a rela??o de confian?a se fortalece. Respeitar limites n?o é apenas sobre seguir regras, mas sobre reconhecer as capacidades e restri??es de cada parceiro. O primeiro passo é demonstrar que os compromissos s?o levados a sério, garantindo um sentimento de seguran?a. Ao mesmo tempo, ser claro ao definir os limites e expectativas, comunicando o que pode ou n?o ser entregue. Durante o desenvolvimento do projeto, revisar acordos e manter um diálogo promove um ambiente de colabora??o contínua.

Establishing trust with open innovation partners requires respecting boundaries and agreements, ensuring confidentiality, protecting intellectual property, and upholding ethics and quality standards. Honoring commitments and delivering on promises, while communicating transparently about any changes or delays, is crucial. Demonstrating reliability and respect for partners' values and principles builds mutual trust and respect, reinforcing a strong, collaborative relationship.

Honor the commitments and agreements made with your partners. Respecting boundaries, such as intellectual property rights and confidentiality, is essential for building trust. Consistency in upholding agreements demonstrates reliability and integrity.

Employees need to be comfortable to express disagreement and propose ideas. In addition, there is tolerance to small errors and stimulation of experimentation and taking calculable risks.

To adopt innovation, you have to be open to the true meaning of the word. Open to learning and to getting feedback. You also have to check all the time what you are doing - your successes and failures and your process, content improvement, and learning will help you do things better and, therefore, adopt the innovation better. innovation is not just tech or business solutions is to disrupt something you believe in. if you don't know what and why you are doing the things, it is harder to disrupt.

Encourage a culture where learning and innovation are prioritized. By creating an environment where partners feel safe to experiment, share ideas, and even fail, you build trust and promote a spirit of collaboration that drives innovation.

Take the time to build personal connections with your partners. Trust is not just built on professional interactions but also on personal relationships. Show genuine interest in their perspectives, celebrate successes together, and be supportive during challenges.

This is true for open innovation as it is for many other fields. Personal relationships and communication are key. People have to trust you, know that you are dedicated and honest, and be connected to you. They also need to be confident that you can help them achieve their goals. They need to be able to rely on you, and to be able to contact you easily. Finally, they need to be able to see that you care and are invested in their success.

Be patient and give the relationship time to grow. Trust isn’t built overnight; it’s developed through consistent actions and positive experiences. Continuously nurture the relationship, and be adaptable to the evolving needs and dynamics of the partnership.

Creating partnerships and building relationships is a long process. You sometimes don't know if you have succeeded until after a few months. I think the key here is to be consistent and methodical. If you build trust, your goals can be aligned, you give feedback, and you consistently learn and improve, you will get there. It is only a matter of time and consistency.