How do you ensure the validity of your design decisions when faced with conflicting usability feedback?
When your usability testing results are a mixed bag, it's like trying to follow a map with multiple paths marked "right way." Conflicting feedback can make you question the very foundation of your design decisions. But fear not, for there are strategies to navigate these choppy waters and ensure that your decisions lead to a user-friendly product. In the following sections, you'll discover how to dissect and synthesize diverse user input to validate your design choices confidently.