登录查看更多内容

How do you deal with technical issues or glitches that may arise during online polls?

由人工智能和领英社区提供技术支持

Online polls are a great way to engage your audience, collect feedback, and generate insights during large group facilitation. However, they can also pose some technical challenges and glitches that may disrupt the flow and quality of your session. How do you deal with these issues and ensure a smooth and successful online polling experience? Here are some tips and best practices to help you out.

此文章中的业界达人

由社区从 5 条内容中精选。了解更多

Shelley Thomas

Leadership and Sales Professional | 30 Years Developing People, Pipeline and Profitability | DiSC? Partner and…

1 Choose a reliable platform

The first step is to select a platform that suits your needs, budget, and audience size. There are many online polling tools available, such as Mentimeter, Poll Everywhere, Slido, Kahoot, and SurveyMonkey. Each one has its own features, advantages, and limitations. Do some research and test them out before deciding which one to use. Look for a platform that is easy to use, secure, compatible, and scalable. You may also want to consider the type of questions, formats, and interactivity you want to use in your polls.

添加您的观点

Toni Gifford

Creating Change Through Innovation and Learning
举报内容
Another platform to consider is Qualtrics. One should also consider whether you want to capture contact information from participants for follow-up, for example seeking more qualitative information and feedback. Do you want the poll to limit the number of submissions from each participant (per day or per collection)?

已翻译

赞
Thomas Russell FRSA

Founder of Inky Thinking | Facilitator | Author | Trustee | Mentor | Official Neuland Reseller UK
举报内容
Ease of use for participants is a must when selecting a polling platform. Personally I have had many successes with Mentimeter for large and small events. A critical point to remember is the reliability of the wifi, especially at large face to face events. This is less of an issue with hybrid or completely online events as participants will generally have their own wifi arrangements.

已翻译

赞

2 Prepare and test your polls

Once you have chosen your platform, you need to prepare and test your polls in advance. Create your questions, options, and settings carefully and clearly. Avoid ambiguity, bias, and complexity in your polls. Make sure they align with your objectives, agenda, and audience. Test your polls on different devices, browsers, and networks. Check for any errors, bugs, or glitches that may affect the functionality or appearance of your polls. If possible, have someone else review your polls and give you feedback.

添加您的观点

3 Communicate and instruct your participants

Another important step is to communicate and instruct your participants on how to access and use your polls. Provide them with clear and simple instructions on how to join, vote, and view the results of your polls. You can do this through email, chat, or verbal cues. You may also want to create a practice poll or a warm-up question to familiarize them with the platform and the process. Explain the purpose, rules, and expectations of your polls. Encourage them to participate actively and respectfully.

添加您的观点

Thomas Russell FRSA

Founder of Inky Thinking | Facilitator | Author | Trustee | Mentor | Official Neuland Reseller UK
举报内容
Socialising your participants to the platform is a must. A warm-up question will enable your participants to become familiar with the platform before the "formal" polling begins later in the meeting. Try to select questions which provide a useful insight into and for the group, such as 'where did you travel from today' (for face to face meetings). 'What's your biggest wish for this meeting?' is also a good one to start with for any meeting.

已翻译

赞

4 Monitor and troubleshoot your polls

During your session, you need to monitor and troubleshoot your polls as they run. Keep an eye on the responses, feedback, and data that you receive from your polls. Look for any patterns, trends, or anomalies that may indicate a problem or an opportunity. If you encounter any technical issues or glitches, such as slow loading, frozen screens, or lost connections, don't panic. Try to identify the source and the scope of the problem. Is it affecting one person, a group, or everyone? Is it related to the platform, the device, the network, or the user? Depending on the situation, you may need to refresh, restart, or reset your polls. You may also need to ask for help, switch to a backup plan, or improvise a solution.

添加您的观点

5 Follow up and evaluate your polls

The last step is to follow up and evaluate your polls after your session. Thank your participants for their participation and input. Share the results and insights of your polls with them. You can do this through email, social media, or a report. Ask them for their feedback and suggestions on how to improve your polls. You can also use your own data and experience to assess the effectiveness and impact of your polls. What worked well and what didn't? What did you learn and what can you do better next time?

添加您的观点

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Shelley Thomas

Leadership and Sales Professional | 30 Years Developing People, Pipeline and Profitability | DiSC? Partner and Facilitator | "Nothing is impossible; the word itself says 'I'm possible!'" - Audrey Hepburn
(已编辑)
举报内容
Be prepared. No matter how much you plan, expect the unexpected. Have a back up plan (or several) A simple manual counting method, use of the chat facility, hands up emoji, even a physical hands up if it's an open poll. For confidential voting ask delegates to send votes to a mobile, labelled with a corresponding number if applicable. Deploying a short exercise that pairs up delegates to discuss a question or topic will buy you time to collate the responses. If all else fails, send the poll out after the session with an incentive to complete. The most important advice is not to panic. Unless you tell them, your delegates will never know you have implemented a plan B, C or D. Smile, keep calm and carry on!!

已翻译

赞
Thomas Russell FRSA

Founder of Inky Thinking | Facilitator | Author | Trustee | Mentor | Official Neuland Reseller UK
举报内容
Check your poll for accessibility. Your participants may have a variety of needs when using devices and, although many may have their device already set up to suit their requirements, it is worthwhile checking with a small group beforehand to ensure your polling plans won't become unstuck and create and put others in a difficult situation.

已翻译

赞

Large Group Facilitation

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

How do you deal with technical issues or glitches that may arise during online polls?

1

2

3

4

5

6

1 Choose a reliable platform

2 Prepare and test your polls

3 Communicate and instruct your participants

4 Monitor and troubleshoot your polls

5 Follow up and evaluate your polls

6 Here’s what else to consider

Large Group Facilitation

给文章评分

感谢您的反馈

更多Large Group Facilitation相关文章

更多相关阅读内容

How do you deal with technical issues or glitches that may arise during online polls?

1

2

3

4

5

6

1 Choose a reliable platform

2 Prepare and test your polls

3 Communicate and instruct your participants

4 Monitor and troubleshoot your polls

5 Follow up and evaluate your polls

6 Here’s what else to consider

Large Group Facilitation

给文章评分

感谢您的反馈

查看其他技能