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How do you create emotionally intelligent teams?

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Emotional intelligence (EI) is the ability to understand and manage your own emotions and those of others. It is a crucial skill for leaders who want to build trust, collaboration, and performance in their teams. But how do you create emotionally intelligent teams that can work together effectively and adapt to changing situations? Here are some tips to help you foster EI in your team.

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Faryal Khan-Thompson (she/her)

VP Global Markets, Strategy & Development @ EMPIRE | Chief Growth Officer/MD | Partnerships, Operations & Revenue…
Reuben Rusk, PhD ??

Follow for posts about leadership, well-being, & team dynamics ??Research-based insights for optimal leadership |…
Paula Roosch

Palestrante e Instrutora em Inteligência Emocional, Empatia e Bem-Estar no Trabalho | LinkedIn Instructor & Top Voice |…

1 Assess your team's EI

The first step to creating emotionally intelligent teams is to assess the current level of EI in your team. You can use various tools and methods to measure EI, such as surveys, feedback, self-reports, or observations. The goal is to identify the strengths and weaknesses of your team members in terms of their self-awareness, self-regulation, motivation, empathy, and social skills. This will help you tailor your coaching and development strategies to address the specific needs and gaps of your team.

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Reuben Rusk, PhD ??

Follow for posts about leadership, well-being, & team dynamics ??Research-based insights for optimal leadership | Researcher | Author | Speaker
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Emotional Intelligence has fallen out of favour in the research community, perhaps because it has always been defined in vague terms. For measurement, you may be better off looking for measurement scales for some of its key drivers. What are they? I would suggest these: - Mindfulness: Being aware of the present moment, without reacting. - Relational transparency: Relating openly, honestly, and appropriately with others. - Self-regulation: Regulate your own emotions and reconcile conflicting motivations to act in line with your (ethical) values. - Humility: Giving others and their ideas attention and consideration without an ego-centric bias. These are, more or less, the foundational elements of authentic leadership.

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2 Model EI yourself

As a leader, you have a significant impact on the emotional climate and culture of your team. You can create emotionally intelligent teams by modeling EI yourself. This means being aware of your own emotions and how they affect your behavior and decisions. It also means regulating your emotions and expressing them appropriately and constructively. Moreover, it means showing empathy and respect for your team members and their emotions, and motivating them with positive feedback and recognition. By modeling EI yourself, you can set the tone and expectations for your team and inspire them to follow your example.

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Faryal Khan-Thompson (she/her)

VP Global Markets, Strategy & Development @ EMPIRE | Chief Growth Officer/MD | Partnerships, Operations & Revenue Growth | Marketing & Brand Development | Mom | Board Member | Women in Music Ambassador
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You can’t expect people to do something you don’t set the example for. Things you can do to set a great example: - be cognizant of the whole picture and have awareness of what people may be dealing with or going through if you’re asking for something or giving feedback - consider timing of when you’re engaging employees - don’t respond to things or make decisions when you are tired or emotionally charged, take a beat

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3 Encourage communication and feedback

Communication and feedback are essential for creating emotionally intelligent teams. They allow you to share information, ideas, opinions, and emotions with your team members and to listen to their perspectives and feelings. They also enable you to give and receive constructive feedback that can help you improve your performance and relationships. To encourage communication and feedback in your team, you can create a safe and supportive environment where team members feel comfortable and confident to express themselves and to be honest and respectful with each other. You can also use various techniques and tools to facilitate communication and feedback, such as meetings, check-ins, surveys, or apps.

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Paula Roosch

Palestrante e Instrutora em Inteligência Emocional, Empatia e Bem-Estar no Trabalho | LinkedIn Instructor & Top Voice | Desenvolvo QE de Líderes | Escritora | Fundadora Midiamor
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What seems to be an obvious information needs to be said. Think about it: Communication is what regulates the quality of our relationships. If the team is not engaged or unmotivated there is a clear communication problem. A one-on-one talk can provide important information for the leader to be able to guide his team towards the same purpose and improve the collective emotional health.

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4 Promote collaboration and diversity

Collaboration and diversity are key factors for creating emotionally intelligent teams. They help you leverage the collective intelligence, creativity, and skills of your team members and to achieve better results and outcomes. They also help you foster a sense of belonging, trust, and mutual support among your team members. To promote collaboration and diversity in your team, you can involve your team members in decision making and problem solving, assign them roles and tasks that suit their strengths and interests, and encourage them to share their knowledge and expertise with each other. You can also celebrate the diversity of your team members and appreciate their different backgrounds, perspectives, and styles.

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5 Support learning and growth

Learning and growth are vital for creating emotionally intelligent teams. They help you develop the EI skills and competencies of your team members and to prepare them for future challenges and opportunities. They also help you increase the engagement, satisfaction, and retention of your team members. To support learning and growth in your team, you can provide your team members with training, coaching, mentoring, or other resources that can help them enhance their EI. You can also create a culture of learning and growth in your team, where team members are encouraged to seek feedback, learn from mistakes, experiment with new ideas, and pursue their goals.

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Faryal Khan-Thompson (she/her)

VP Global Markets, Strategy & Development @ EMPIRE | Chief Growth Officer/MD | Partnerships, Operations & Revenue Growth | Marketing & Brand Development | Mom | Board Member | Women in Music Ambassador
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EI is something that’s not talked about enough IMO. You can be the smartest business person in the world but if you do not have strong EI, you will fail to connect with people and build great teams. I’m a huge advocate of investing in L&D opportunities to help develop this skill in others and as an opportunity to demonstrate your own EI. Things like professional coaching and group workshops are great options to develop this skill, as is requiring people to talk to each other and work more collaboratively.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you create emotionally intelligent teams?

1

2

3

4

5

6

1 Assess your team's EI

2 Model EI yourself

3 Encourage communication and feedback

4 Promote collaboration and diversity

5 Support learning and growth

6 Here’s what else to consider

Leadership

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How do you create emotionally intelligent teams?

1

2

3

4

5

6

1 Assess your team's EI

2 Model EI yourself

3 Encourage communication and feedback

4 Promote collaboration and diversity

5 Support learning and growth

6 Here’s what else to consider

Leadership

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