How do you conduct stakeholder analysis and engagement in the ADM cycle?

Identifying stakeholders is a complex task, and certain personas inherently assume stakeholder roles within the project. eg: - Project sponsor - Decision makers - Direct User group - Infra and Change Management teams - Controls team (PIA, Finance team, data security team, etc.) Here are some techniques which can be used to identify the secondary set of stakeholders: - Workshops/surveys/ interviews - Reviewing existing project documentation, organizational charts, and communication plans. - Reaching out to people in the organization who have done similar projects in past - Analyze the social dynamics of the individuals and groups in the organisation - Continuous review of stakeholder register. - Refer similar external implementation.

I was working on a project to implement a new enterprise resource planning (ERP) system for a large manufacturing company. To identify the stakeholders, I started by meeting with the project sponsor and other senior leaders to discuss the scope of the project and the desired outcomes. I also reviewed the company's organizational structure and business processes to identify the individuals and groups who would be impacted by the project. Once I had a list of potential stakeholders, I also analyzed their power and influence within the organization. Based on my findings, I developed a stakeholder engagement plan that identified how I would communicate and collaborate with each stakeholder group.

TOGAF emphasizes the importance of understanding & managing stakeholders throughout the Architecture Development Method (ADM) cycle. Key Steps: 1. Brainstorm: Start with a broad list of potential stakeholders based on how they will be affected by the architecture, their influence, expertise & interest 2. Categorize: Group stakeholders based on interest, power, & influence. 3. Prioritize: Focus on stakeholders with the highest impact/influence on the project. 4. Understand. Identify each stakeholder's concerns & requirements 5. Involve & Iterate: Engage stakeholders early, keep them informed, & adapt plans based on feedback. 6. Stakeholder Map: Visualize relationships, concerns, & levels of influence in a BCG matrix

I was working on a project to implement a new customer relationship management (CRM) system for a large retail company. The project had a wide scope, and it was important to classify the stakeholders carefully. I started by identifying the different stakeholders that would be impacted by the project. These include business leaders, IT professionals, sales, and customer service representatives. Once I had identified the stakeholder groups, I classified them using their role, power, impact and interest criteria. For example, the CEO and other senior leaders had a high level of power and influence, and they were very interested in the project because it was expected to have a significant impact on the company's bottom line.

1. Classify stakeholders by type. TOGAF suggests the following: - Corporate Function - End User Type - Project Organization - External (e.g., Suppliers, regulators, customers) 2. Assess Influence & Interest based on: - Influence: Their ability to impact the project's decisions & outcomes. Can be high or low. - Interest: The level of concern regarding the project. Ranges from keen to apathetic. 3. Visualize using a matric to prioritize stakeholders as: - High Influence, High Interest: Key players to closely collaborate with. - High Influence, Low Interest: Keep satisfied, but less active engagement is needed. - Low Influence, High Interest: Keep informed, address concerns promptly. - Low Influence, Low Interest: Minimal communication.

From my supply chain management (SCM) project experience, I learned that the business leaders were looking to improve the efficiency and profitability of the supply chain. The IT professionals were looking for a system that was easy to use and maintain. The manufacturing personnel were looking for a system that would help them to reduce errors and improve quality. I created and shared these stakeholder objectives with the stakeholders to get their feedback. Business leaders: Improve the efficiency and profitability of the supply chain by 10%. IT professionals: Implement a new SCM system that is easy to use and maintain, with a downtime of less than 1% per year. Manufacturing personnel: Reduce errors and improve quality by 5%.

TOGAF doesn't prescribe a single method method for identifying/defining stakeholder objectives, but the following techniques are recommended: - Interviews: Direct conversations offer in-depth insights into stakeholder needs. - Surveys/Questionnaires: Gather feedback from a broad range of stakeholders. - Workshops: Facilitated & collaborative sessions to define shared objectives & address concerns - Document Analysis: Review existing business plans to identify relevant stakeholder goals. Although focused on Phase A (Architecture Vision) the process is iterative & continually refined throughout the ADM. Revisit stakeholder objectives at each ADM phase as the architecture takes shape, new stakeholders emerge & existing objectives evolve.

I worked on a project to implement a new ERP system for a large manufacturing company. To plan stakeholder engagement, I first identified the different stakeholder groups: business leaders, IT professionals, manufacturing personnel, and suppliers. I then analyzed their needs, interests, concerns, and power. Based on my analysis, I developed a stakeholder engagement strategy that included regular meetings with senior leaders, workshops with IT professionals, and surveys of manufacturing personnel and suppliers. I created a stakeholder engagement plan that documented these activities, as well as the timeline and budget. By planning stakeholder engagement carefully, I was able to ensure that all stakeholders were informed and engaged.

Stakeholder engagement takes place iteratively & continuously throughout the TOGAF ADM. Core principles are: 1. Start early in the Architecture Vision Phase with a high level communication plan & refine throughout each ADM iteration 2. Tailor your approach by understanding each stakeholder's interest, influence, communication preferences, & potential concerns. Choose appropriate communication methods & schedules/frequency for different stakeholder groups. 3. Collaboration: Encourage bi-directional communication by encouraging input & feedback at every opportunity. 4. Transparency: Always be open & honest in all communications about the architecture process, its goals, & potential impacts.

To plan and execute stakeholder engagement as per my TOGAF experience: Planning: Identify and analyze stakeholders: Who will be impacted by the project, directly or indirectly? What are their needs, interests, concerns, and power? Develop a stakeholder engagement strategy: How will you communicate and collaborate with each stakeholder group? What are your goals for stakeholder engagement? Also, Identify specific activities, timeline, and budget for engaging with each stakeholder group. Execution: Implement the stakeholder engagement plan. Carry out the specific activities that you identified in the stakeholder engagement plan. Also, Track your progress and make adjustments to the stakeholder engagement plan as needed.